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Lead Service Designer || New York City, NY or Jersey City, NJ || Hybrid at York, New York, USA
Email: roopesh@vizoninc.com
https://jobs.nvoids.com/job_details.jsp?id=2169312&uid=
From:

Roopesh Sharma,

VIZON INC

roopesh@vizoninc.com

Reply to:   roopesh@vizoninc.com

H
ello,

Hope you are doing great.

Please response me on my official email - roopesh@vizoninc.com

Please ensure that the resume does not exceed 5 pages.

Job Title:

Lead Service Designer   

Location: Remote / Hybrid / Onsite Position: Hybrid in NYC or Jersey City NJ

Projects Information:  AI Project all roles will have an AI component

Do candidates need to have specific industry experience 

Retail Banking experience required

Key Responsibilities:

Service Design Integration: Develop and implement service design frameworks that incorporate AI solutions to improve customer interactions and streamline processes.

Cross-Functional Collaboration: Work closely with product managers, developers, and fellow designers to coordinate research activities, strategy sessions, ideation, and testing of new product and service concepts.

User-Centered Solutions: Understand business objectives and user needs to create intuitive, user-centered solutions that align with technical and business requirements.

Stakeholder Engagement: Influence stakeholders through compelling visual

and verbal storytelling, gather and incorporate feedback, and foster alignment through strategic vision and creative innovation.

Qualifications:

Minimum 10+ years of total experience

Leadership Experience

Experience: 6-10 years in Service Design, Design Strategy, Human-Centered Design, or related fields, with a focus on integrating AI technologies.

Analytical Skills: Strong analytical and quantitative skills; data-driven and results-oriented.

Agile Methodology: Experience delivering with an agile methodology.

Communication: Excellent written and oral communication skills, comfortable working with senior executives.

Technical Proficiency: Familiarity with AI technologies and their application in service design.

Keywords: artificial intelligence New Jersey
Lead Service Designer || New York City, NY or Jersey City, NJ || Hybrid
roopesh@vizoninc.com
https://jobs.nvoids.com/job_details.jsp?id=2169312&uid=
roopesh@vizoninc.com
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11:51 PM 12-Feb-25


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