| Tech Program Manager in Saint Louis, MO at Remote, Remote, USA |
| Email: [email protected] |
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Processing description: http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2199017&uid= Greeting!!! Hope you are doing great. Tried to reach you regarding C2C and Contract Corp to Corp position below. Please revert with your Consultant for Job position and Location. Waiting for kind and positive response Please share some good consultants on this Contract requirement (Very High Priority) Tech Program Manager- Hybrid- Location: Saint Louis, MO Long Term Technical Program Manager 'Responsibilities: Service Level Management: Ensure that services are delivered in accordance with agreed-upon service level agreements (SLAs) and performance metrics, monitoring and reporting on service quality and adherence to targets. Service Delivery Planning: Develop and implement strategy for the program team, including developing a robust risk mitigation plan. This includes managing scope, changes, and interventions to ensure project goals are achieved. Resource Management: Manage and allocate resources to support delivery of Cloud Infrastructure operations, ensuring efficient utilization and alignment with business objectives. Stakeholder Management: Manage relationships with all stakeholder involved in the service delivery process, negotiating contracts, monitoring performance, and ensuring compliance with agreed-upon terms. Effectively structure and drive monthly governance meetings with BCBSA cloud executive team Ensuring goals are met in areas including customer satisfaction, security, quality, and team member performance. In addition, work with clients to increase awareness of the program for a successful rollout. Continuous Improvement: Continuously assess and optimize service delivery processes for Cloud Operations/CPE/CDA, identifying areas for improvement, implementing changes, and driving operational excellence. Change Management: Coordinate and manage changes to service delivery processes, minimizing disruptions and ensuring smooth transitions. Risk Management: Identify, assess, and mitigate risks associated with service delivery operations, implementing appropriate controls and contingency plans. Team Management and Development: Provide leadership, guidance, and support to the service delivery team, fostering a customer-centric culture, and facilitating training and professional development opportunities. Requirements: Service Level Management: Ensure that services are delivered in accordance with agreed-upon service level agreements (SLAs) and performance metrics, monitoring and reporting on service quality and adherence to targets. Service Delivery Planning: Develop and implement strategy for the program team, including developing a robust risk mitigation plan. This includes managing scope, changes, and interventions to ensure project goals are achieved. Resource Management: Manage and allocate resources to support delivery of Cloud Infrastructure operations, ensuring efficient utilization and alignment with business objectives. Stakeholder Management: Manage relationships with all stakeholder involved in the service delivery process, negotiating contracts, monitoring performance, and ensuring compliance with agreed-upon terms. Effectively structure and drive monthly governance meetings with BCBSA cloud executive team Ensuring goals are met in areas including customer satisfaction, security, quality, and team member performance. In addition, work with clients to increase awareness of the program for a successful rollout. Continuous Improvement: Continuously assess and optimize service delivery processes for Cloud Operations/CPE/CDA, identifying areas for improvement, implementing changes, and driving operational excellence. Change Management: Coordinate and manage changes to service delivery processes, minimizing disruptions and ensuring smooth transitions. Risk Management: Identify, assess, and mitigate risks associated with service delivery operations, implementing appropriate controls and contingency plans. Team Management and Development: Provide leadership, guidance, and support to the service delivery team, fostering a customer-centric culture, and facilitating training and professional development opportunities.' Thanks & Regards, Smith Metasis Information Systems Email: [email protected] www.metasisinfo.com NOTE: We respect your online privacy. This is not an unsolicited mail. Under bill 1618 title III passed by the 105th us congress this mail cannot be considered Spam as long as we include contact information and a method to be removed from our mailing list. If you are not interested in receiving our e-mails, please reply with a "REMOVE" in the subject line. We apologize for any inconvenience caused by this mail. -- Keywords: information technology Missouri Tech Program Manager in Saint Louis, MO [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2199017&uid= |
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| 07:37 PM 24-Feb-25 |