| ENGINEER/ARCHITECT/DEVELOPER With AMAZON CONNECT and AWS EXPERIENCE--------------------------Contract----------------------------Delaware, New Jersey, and Plano TX(5 Day onsite from Day 1) at Plano, Texas, USA |
| Email: [email protected] |
|
Processing description: http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2203593&uid= Job Tittle: ENGINEER/ARCHITECT/DEVELOPER With AMAZON CONNECT and AWS EXPERIENCE Role: Contract Location: Delaware, New Jersey, and Plano TX(5 Day onsite from Day 1) Implementation Partner: Mphasis Job Qualifications Amazon Connect Expertise: o Deep understanding of Amazon Connect core features and capabilities including Contact Lens. o Proven experience in designing and implementing complex contact flows, including advanced routing logic, speech recognition, and text-to-speech using AWS LEX bots, Polly etc. o Strong understanding of Amazon Connect's integration capabilities with other AWS Services, such as Lambda, SQS, SNS etc. o Experience with Amazon Connect's API's and SDK's AWS Experience: o Solid experience with AWS infrastructure and services, including ECS, S3, Lambda, Aurora PostgreSQL, Dynamo DB etc., o Experience with AWS Security best practices. CRM Integrations and 3rd Party Integrations o Proven experience integrating Amazon Connect with various CRM system (Salesforce, ServiceNow etc.,) o Experience with CRM API's and data models o Good to have experience integrating with WFM systems like Verint. Technical Skills o Strong programming skills using Java, Spring Boot o Experience with SQL and NoSQL databases (e.g., AWS RDS, Dynamo DB, Aurora etc.,) o Experience working in Agile environments (Jira) o Strong experience with DevOps practices and CI\\CD (Terraform, Jenkins, Spinnaker, Git etc.,) o Experience and understanding of security protocols and systems (e.g., Active Directory, IAM, SAML, SSO etc.,) in line with legal and regulatory requirements (PCI DSS, PII, HIPPA, GDPR etc.,) o Good experience and knowledge of networking concepts and protocols especially in telephony environment. Other Qualifications: o Excellent problem-solving and analytical skills o Strong communication and interpersonal skills o Ability to work independently and as part of a team Required Experience 5+ Years of experience in Contact Center technologies and Cloud Architecture 5+ Years of hands-on experience Amazon Connect and AWS 2+ Years of experience using Terraform Nice to have Experience with Genesys On-Premises contact center system Experience with contact center migrations Experience with cloud migrations Experience with AI/ML technologies especially AWS Transcribe, Bedrock, Comprehend, Sagemaker etc Related AWS Certifications Thanks & Regards, Rajeshwar Sharma Sr. Technical Recruiter Desk No- 484-218-9005 Email: [email protected] www.zodiac-solutions.com -- Keywords: continuous integration continuous deployment artificial intelligence machine learning sthree database information technology Texas ENGINEER/ARCHITECT/DEVELOPER With AMAZON CONNECT and AWS EXPERIENCE--------------------------Contract----------------------------Delaware, New Jersey, and Plano TX(5 Day onsite from Day 1) [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2203593&uid= |
| [email protected] View All |
| 08:07 PM 25-Feb-25 |