| Product Specialist Domain Required :: Urgent Hiring with Queue Master & Remedy (SLA, OLA, KPI) Reviewing Server logs for errors Follow up with Vendor Tickets at Ola, Arkansas, USA |
| Email: nirdesh.s@twsol.com |
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From: Nirdesh Kumar Srivastava, Teamware Solutions nirdesh.s@twsol.com Reply to: nirdesh.s@twsol.com Need Only H1B/USC/TN candidates Role name:Product Specialist | Role Description:Queue Master : -Gather more information about tickets -Routing to Correct Team -Follow up with Customer -Metrics in Remedy (SLA, OLA, KPI) Reviewing Server logs for errors Follow up with Vendor TicketsProvide ideas on where to eliminate repetative work; Identify infrastructure consolidation and retirement as feasible | Competencies:Domain : Product Specialization | Experience (Years):6-8 | Keywords: trade national Tennessee Product Specialist Domain Required :: Urgent Hiring with Queue Master & Remedy (SLA, OLA, KPI) Reviewing Server logs for errors Follow up with Vendor Tickets nirdesh.s@twsol.com |
| nirdesh.s@twsol.com View All |
| 03:38 AM 27-Feb-25 |