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UX - User Experience Designer - ServiceNow experience at Remote, Remote, USA
Email: [email protected]
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From:

Dilip K,

TETRAHED INC

[email protected]

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candidates MUST be US , Card, EAD

Software Skills Required

Basic understanding of web development (HTML, CSS, etc) to communicate with developers

ServiceNow (Required)

Additional Required Skills:

Prefer minimum of 5 years of experience in UX Research or Product Management

Research and analysis methodologies

Expertise in conducting user research methods like interviews, surveys, and A/B testing, as well as ability to analyze resulting data

UX Design principles

Strong understanding of user-centered design methodologies, guidelines, and best practices

Ability to effectively journey map process and digital experiences visually

Strong communication skills

Ability to effectively communicate research findings, user insights, and design concepts to technical and non-technical audiences

Usability Testing

Conduct usability tests to identify usability issues and areas for improvement

Analyze testing data and iterate on designs based on user feedback

Information Architecture

Design sitemaps and user flows to map out the logical structure of the platform and navigation pathways

Create information hierarchies to ensure users can easily find relevant content

Collaboration

Work closely with multiple elements of the Associate Experience team, as well as product managers and development teams

Communicate design rationale and user insights effectively to cross-functional teams

Preferred Skills:

Experience with employee portal design and strategy

Ability to work on multiple projects simultaneously

Day to Day Responsibilities:

User Experience Research

Conduct user interviews, surveys, and usability testing to understand user needs, pain points, and behaviors

Analyze user data to identify areas for improvement and prioritization of design updates

Develop user personas to represent user segments and inform design decisions

Map user journeys to visualize the steps users take when interacting with a product or service, identifying pain points and opportunities for improvement

Keywords: user experience
UX - User Experience Designer - ServiceNow experience
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2223937&uid=
[email protected]
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07:45 PM 04-Mar-25


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