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ServiceNow ITSM Consultant Bentonville, Arkansas at Bentonville, Arkansas, USA
Email: [email protected]
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ServiceNow ITSM Consultant

Bentonville, Arkansas

ServiceNow

ITSM

Projectmgmt

Scripting language

SKILLS/EXPERIENCE PREFERENCES:

Dynamic and Proactive ITSM Professional:

Proven self-motivation and a successful track record in

IT Service Management (ITSM), IT Operations Management (ITOM) technologies.

Comfortable thriving in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.

Organized and analytical with the ability to work effectively in a team environment.

Demonstrated ability to implement projects on time to meet project schedules.

Capable of handling multiple priorities in a fast-moving environment.

Application Portfolio Management (APM) Expertise:

Essential expertise in Application Portfolio Management (APM).

Emphasis on managing and optimizing the organization's portfolio of applications for enhanced efficiency and performance.

Technical Proficiency:

Intermediate level experience with ServiceNow implementations.

Understanding of the Common Service Data Model (CSDM)

Proficiency in system integration using web services and other web-based technologies (XML, HTML, AJAX, CSS, HTTP, REST/SOAP).

Strong communication, presentation, and writing skills.

Excellent troubleshooting skills with the ability to influence stakeholders and team members in a consultative fashion.

ServiceNow ITSM Modules:

Hands-on experience in the development and implementation of ServiceNow ITSM modules:

Asset Management

Incident Management

Change Management

CMDB/Discovery

Service Mapping/Dependency Mapping

IT Asset Management

Technical Understanding:

Exposure to ServiceNow platform capabilities.

Understanding of technical and functional design requirements related to ServiceNow.

Scripting and Automation:

Proficient in creating and managing scripts and workflow.

Experience in one or more scripting languages:

JavaScript, Python, Power.

ITSM Fundamentals:

Fundamental understanding of ITSM, ITIL

Understanding of CMDB.

ServiceNow Scripting Aspects:

Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.

Proficiency in ServiceNow client and server-side JavaScript and the ServiceNow APIs.

Web Services and Integration:

Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup, and Integration of ServiceNow to Other Applications.

Customization Skills:

Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.

Implementation of Custom UI Changes with the usage of Web Technologies such as DOM, HTML changes.

Thanks & Regards,

Arundeep Rayabandi

Senior Talent Acquisition Specialist

American IT Systems

1116 S Walton Blvd, Suite 113 Bentonville, AR 72712

https://americanitsystems.com/

[email protected]

linkedin.com/in/arundeep-r-713a421b8

Phone No::
:(479) 265-8511 Ext-106

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Keywords: user interface rlang information technology Arkansas
ServiceNow ITSM Consultant Bentonville, Arkansas
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2239651&uid=
[email protected]
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05:11 AM 08-Mar-25


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