| Desktop Support Technician at Remote, Remote, USA |
| Email: rajkumar.v@nityainc.com |
|
https://jobs.nvoids.com/job_details.jsp?id=2248627&uid= From: rajkumar, NITYA Software Solutions Inc. rajkumar.v@nityainc.com Reply to: rajkumar.v@nityainc.com Hi, I hope you are doing well. I am Raj from NITYA Software Solutions Inc. I've included below the job description, please let me know if you are interested, and reply with one updated resume, which I've expected. Role: Desktop Support Technician Performing installation, configuration, maintenance, testing and troubleshooting tasks in support of the IT customers. Frequently positioning self to set up and maintain computers and connect/pull cords from under desks and in server closets. Performing regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 50 pounds (or greater with additional assistance). Frequently traversing around large client site campus while transporting equipment to various office buildings. Communicating directly with customers on site to diagnose and resolve customer related hardware/software issues utilizing the Service Now tool. Track and document all system changes, problems, issues, and work tasks within Service Now. Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices. Perform imaging, desktop support, adds/moves and changes. Installing OS Patch installation/patch removal (if applicable), OS upgrades and Commercially Available Off-the-Shelf (COTS) software. Providing user management account support where Elevated Privileges (EP) may be required. Performing software application installation and configuration based on change order instructions. Utilizing log data and system administration tools to diagnose system hardware and software problems, repair, and re-configure or replace defective system components as indicated. Thank you, Rajkumar EMAIL ID:rajkumar.v@nityainc.com NITYA Software Solutions Inc. Keywords: access management information technology Idaho Desktop Support Technician rajkumar.v@nityainc.com https://jobs.nvoids.com/job_details.jsp?id=2248627&uid= |
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| 05:02 PM 12-Mar-25 |