| Servicenow Developer with ITSM Exp - San Antonio, TX(Hybrid) at Remote, Remote, USA |
| Email: srikanth.v@itechus.net |
|
https://jobs.nvoids.com/job_details.jsp?id=2253612&uid= From: Srikanth, iTech US srikanth.v@itechus.net Reply to: srikanth.v@itechus.net Hi , This is Srikanth from iTech US. I have below requirement with one of the premier Client. Please go through it and let me if you are interested to apply for same. Role: Servicenow Developer with ITSM Exp Location: San Antonio, TX(Hybrid) Visa: Only H1B with PPnum Mandatory Duration: 12+ Months Job Description: Total IT Experience required 10 Years ITSM Analyst Deliver weekly status reports and a monthly retrospective report that includes Trend analysis & Insights on performance metrics Analyze existing Key Performance Indicators (KPIs) to assess their relevance and effectiveness in measuring success. Identify leading and lagging indicators related to process health. Detect bottlenecks in existing processes. Prioritize issues affecting workforce experience. Analyze data specific to internal lines of business, functions, applications, and assignment groups. Engage with the workforce through support channels (e.g., email, Slack). Develop test plans for new capabilities related to business processes; conduct testing/validation as needed. Create and update Jira stories based on findings. Design process flows or modify existing ones as necessary. Prepare data required for USAAs monthly governance routines. Conduct compliance activities related to Incident & Request Management including control testing and updates. Education: At least a bachelors degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or closely related field is required. Thanks & Regards Srikanth V e: Srikanth.v@itechus.net iTech US, Inc. Keywords: information technology golang Texas Servicenow Developer with ITSM Exp - San Antonio, TX(Hybrid) srikanth.v@itechus.net https://jobs.nvoids.com/job_details.jsp?id=2253612&uid= |
| srikanth.v@itechus.net View All |
| 07:56 PM 13-Mar-25 |