| HCL - SAP OTC/CS Consultant - Remote at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2254627&uid= Auto req ID | 1538944BR | SR Number | DBS-/DBS-/2025/2609276 | Skill (Primary): | SAP (APPS)-SAP S/4HANA Supply Chain Management-SAP S/4HANA Sales & Distribution | Buy Rate Vendor | $70/hr. C2C | Other Requirement | Title: SAP OTC/CS Consultant Location: Remote Role Overview: We are seeking a seasoned SAP professional with deep expertise in Order-to-Cash (OTC) processes and Customer Service (CS). The ideal candidate will possess a blend of functional and technical skills, enabling them to configure, implement, and optimize SAP OTC and CS solutions. This individual will collaborate closely with cross-functional teamsespecially customer service stakeholdersto drive process efficiencies, integrate logistics and finance functionalities, and ensure seamless data flows. Key Responsibilities 1. SAP OTC ConfigurationImplementation o Configure and maintain SAP SD (Sales & Distribution) components, covering the entire OTC cycle (Pre-Sales, Sales Order Processing, Deliveries, Billing). o Define and assign Enterprise Structures, Master Data, and Sales Document types (Inquiry, Quotation, Standard Order, Rush Order, Cash Sales, etc.). o Design and implement Pricing structures (Condition Tables, Condition Types, Access Sequences, Pricing Procedures, Condition Records). o Oversee Order Management processes, including deliveries (outbound & inbound), invoicing, credit memos, and debit memos. o Drive LE (Logistics Execution) processes, ensuring full functionality from master data uploads to final delivery completion. 2. Customer Service (CS) Expertise o Configure and support SAP CS components, integrating service processes with SD and FI. o Manage repairs processing (goods receipt, storage location tracking, finance cost tracking, final invoice to the customer). o Implement warranty and equipment master setups, ensuring seamless coordination across SD and FI modules. o Configure service work orders and facilitate end-to-end repair workflows, including replacements and refurbishments. 3. Technical Responsibilities & RICEF Management o Develop and maintain RICEF objects (Reports, Interfaces, Conversions, Enhancements, Forms) within SD, MM, and CS domains. o Collaborate with functional teams to clarify requirements, define solution logic, and develop ABAP-based enhancements. o Provide effort estimations for ABAP deliverables, create and refine project templates (design docs, code review checklists, issue logs). o Review, debug, and optimize ABAP code, ensuring high-quality technical solutions aligned with best practices. 4. Integration & Interface Handling o Manage and troubleshoot interfaces between SAP and external systems, guaranteeing data consistency and real-time updates. o Proactively identify and resolve integration issues, working with cross-functional teams to optimize end-to-end business processes. 5. Collaboration & Process Improvement o Partner with customer service teams to drive OTC initiatives and enhance process efficiencies. o Gather and document requirements directly from business stakeholders, translating them into system solutions. o Perform solution testing, support go-live activities, and provide post-implementation guidance to end users. Required Qualifications - Experience: o Minimum 57 years of hands-on SAP SD configuration, with a strong emphasis on OTC and LE processes. o Proven track record in SAP CS module configuration, including repairs, warranty, and service orders. o Solid ABAP debugging experience and ability to handle RICEF object development. - Functional Expertise: o Strong grasp of pricing procedures, condition records, and sales document configuration. o In-depth understanding of customer service processes (repairs, refurbishment, warranty tracking). o Familiarity with FI integration points for billing, invoicing, and cost tracking. - Technical Skills: o Capable of designing, developing, and reviewing custom programs, reports, and interfaces. o Experience managing interfaces between SAP and third-party systems. o Proficiency in planning and executing unit tests, integration tests, and user acceptance tests. - Soft Skills & Attributes: o Excellent communication and stakeholder | About Cygnus Professionals, Inc. Cygnus is a Princeton, NJ-headquartered global Business IT consulting and software Services firm with offices in the USA and Asia. Cygnus offers and enables innovation and helps our clients accelerate time to market & grow their business. Over 15 years, we have taken great pride in continuing our deep relationships with our clients. For further information about CYGNUS, please visit our website www.cygnuspro.com Cygnus Belief We believe in our commitment to diversity & inclusion. Equal Employment Opportunity Statement Cygnus is an Equal Opportunity Employer. We ensure that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All our employment decisions are taken without looking into age, race, creed, color, religion, sex, nationality, disability status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other aspects of employment protected by federal, state, or local law. Applicants for employment in the US must have work authorization & Cygnus does not offer any sponsorship of a visa for employment authorization in the United States. Thanks and Regards, Ankush Verma | Lead Recruiter Office: 732 485 0000 - 9086 Direct: 209-260-5752 Email: ankush@ cygnuspro.com Cygnus Professional Inc. https://www.linkedin.com/in/ankush-verma-7a1818b2/ Keywords: materials management information technology golang logistics execution Idaho New Jersey South Dakota HCL - SAP OTC/CS Consultant - Remote [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2254627&uid= |
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| 10:40 PM 13-Mar-25 |