| SAP CRM Consultant || Location: Minneapolis, MN (Onsite) at Minneapolis, Minnesota, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2255088&uid= From: Khayal Abbas, Scalable-Systems [email protected] Reply to: [email protected] Job Title: SAP CRM Consultant Location: Minneapolis, MN (Onsite) Company: TCS Job Summary: We are seeking an experienced SAP CRM Consultant with expertise in SAP CRM - Interaction Center. The ideal candidate will be responsible for configuring, customizing, and optimizing SAP CRM solutions to enhance customer interaction and service management processes.Key Responsibilities: Implement, configure, and support SAP CRM - Interaction Center functionalities. Work closely with business stakeholders to understand customer service requirements and translate them into SAP CRM solutions. Provide technical and functional expertise in SAP CRM, including business partner management, service request handling, and case management. Optimize SAP CRM workflows to improve customer engagement and service efficiency. Perform troubleshooting and issue resolution related to SAP CRM applications. Conduct user training and documentation to ensure smooth adoption of SAP CRM functionalities.Required Skills: 6-8 years of experience in SAP CRM implementation and support. Expertise in SAP CRM - Interaction Center configuration and customization. Strong understanding of business partner management, service management, and case handling in SAP CRM. Experience with SAP CRM integration with other SAP modules such as SAP ECC or SAP S/4HANA. Excellent troubleshooting, problem-solving, and communication skills.Preferred Skills: Experience with SAP CRM Middleware and Web UI Enhancements. Knowledge of SAP Fiori or SAP Cloud solutions for CRM. Experience working in customer service or call center environments. Keywords: user interface Minnesota SAP CRM Consultant || Location: Minneapolis, MN (Onsite) [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2255088&uid= |
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| 12:04 AM 14-Mar-25 |