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Job Description - ITSM Platform Specialist (Ivanti)|| Local to MA|| Need genuine Visa - Asylum,CITIZEN,CPT,E3,EB3EAD,G4,GC EAD,GREEN CARD,H1B,H4 EAD,J2 EAD,L2 EAD,OPT EAD,TN Permit, TPS EAD|| Need LinkedIn ||100% Interview|| at Green, Ohio, USA
Email: shivampachauri0101@gmail.com
https://jobs.nvoids.com/job_details.jsp?id=2263106&uid=
Job Description -
ITSM Platform Specialist (Ivanti)|| Local to MA|| Need genuine Visa - Asylum,CITIZEN,CPT,E3,EB3EAD,G4,GC EAD,GREEN CARD,H1B,H4 EAD,J2 EAD,L2 EAD,OPT EAD,TN Permit, TPS EAD|| Need LinkedIn ||100% Interview|| 
ITSM Platform Specialist (Ivanti)
Hybrid ( must be able to come onsite 1-2 days in Reading, MA so need Local only ) Can consider nearby states candidates too 
All Visa and it must be genuine as PV is Kforce .
Skype 
Need LinkedIn with profile 
Project 
Replacing Cherwell as their ITSM tool
Moving onto another Ivanti platform, Ivanti Neurons (ITSM)
Will be working with Brians team (infrastructure), the business, Steves team
Anyone in the company (14K employees) can submit a ticket but they usually see 1500 tickets/day with system requests since its more corporate submitting technical problems rather than those in the field

Responsibilities 
Set up, configure (build form, put form out there, create workflows), put on teams, classifications (admin work)
Customize modules for incident, problem, change
Integrate with other systems
Administer user access
Business comes in and requests new forms, create those
Conducting training on the new Ivanti tool
Stay current on ITSM

Experience 
ITSM Tools - Experience with service management platform, understand asset management and discovery (part of standard ITSM tools)
Experience with Ivanti 
Knows from an incident problem and change standpoint
ServiceNow experience as a backup
Set up integrations, like APIs
SQL, run queries

Thanks & Regards,

Shivam Pachauri

Technical Recruiter

TEK Inspirations LLC | 13573 Tabasco Cat Trail, Frisco, TX 75035

Desk 
: 4698278471

E
:

shivam.pachauri@tekinspirations.com

Hangout
:

shivampachauri0101@gmail.com

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Keywords: information technology green card wtwo trade national Massachusetts Tennessee Texas
Job Description - ITSM Platform Specialist (Ivanti)|| Local to MA|| Need genuine Visa - Asylum,CITIZEN,CPT,E3,EB3EAD,G4,GC EAD,GREEN CARD,H1B,H4 EAD,J2 EAD,L2 EAD,OPT EAD,TN Permit, TPS EAD|| Need LinkedIn ||100% Interview||
shivampachauri0101@gmail.com
https://jobs.nvoids.com/job_details.jsp?id=2263106&uid=
shivampachauri0101@gmail.com
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06:35 PM 18-Mar-25


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