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Avaya OD (Orchestration Designer) L :: Location : Las Vegas, NV (Onsite) at Las Vegas, Nevada, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2276477&uid=

Role: Avaya OD (Orchestration Designer) Lead

Location : Las Vegas, NV (Onsite)

Position type : Contract

Project Duration : Long Term

Detailed JD :

We are seeking a highly skilled and experienced
Avaya OD (Orchestration Designer) Lead to join our team. The ideal candidate will have extensive expertise in Avaya solutions, particularly
Avaya Orchestration Designer, and a strong background in leading projects focused on
IVR (Interactive Voice Response) development, deployment, and optimization. The role demands excellent technical, leadership, and communication skills, as well as the ability to work collaboratively in a dynamic environment.

Key Responsibilities:

Lead the design, development, and deployment of IVR applications using
Avaya Orchestration Designer.

Collaborate with cross-functional teams, including business analysts, project managers, and QA teams, to gather requirements and deliver high-quality solutions.

Provide technical guidance and mentorship to the development team on Avaya OD best practices and coding standards.

Ensure adherence to project timelines, budgets, and quality standards.

Perform regular system analysis, troubleshooting, and optimization of existing IVR applications.

Conduct code reviews, testing, and documentation for all development projects.

Stay updated with the latest Avaya technologies and recommend enhancements to improve system performance and customer experience.

Manage stakeholder communication and provide status updates on project progress.

Required Skills and Experience:

Experience: Minimum of 6+ years of experience in IVR application development and 3+ years in a lead role using
Avaya Orchestration Designer.

Technical Expertise:

o Proficiency in
Avaya Orchestration Designer, Avaya Aura, and other related technologies.

o Solid understanding of
IVR/telephony systems, CTI integrations, and voice biometrics.

o Experience with
Java, J2EE, and web services (SOAP/REST) for IVR development.

o Familiarity with databases like
Oracle, SQL Server, or MongoDB.

o Knowledge of
telecommunication protocols such as SIP and H.323.

Tools & Methodologies: Hands-on experience with
version control systems (e.g., Git), Agile/Scrum methodologies, and CI/CD pipelines.

Strong problem-solving, debugging, and analytical skills.

Excellent written and verbal communication skills.

Preferred Qualifications:

Avaya Certified Support Specialist (ACSS) or equivalent certification.

Knowledge of cloud-based
IVR solutions and migration strategies.

Experience in
integrating AI/ML capabilities into IVR systems.

Familiarity with
DevOps practices and tools like Jenkins, Docker, or Kubernetes.

Looking forward to work with you!

Thanks & Regards

Lokesh Yadav

Sr. Technical Recruiter

CloudThink Tech Inc

E:

[email protected]

Website:

https://cloudthinktech.com/

LinkedIn:

https://www.linkedin.com/in/lokesh-yadav-35941b223/

Address:

10301 Northwest FWY STE 314, Houston TX, 77092

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Keywords: continuous integration continuous deployment quality analyst artificial intelligence machine learning information technology card Nevada Texas
Avaya OD (Orchestration Designer) Lead :: Location : Las Vegas, NV (Onsite)
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2276477&uid=
[email protected]
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07:58 PM 21-Mar-25


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