| Service Now Business Process Consultant Remote at Remote, Remote, USA |
| Email: basavaraj@centraprise.com |
|
UID: 4470074bb9ae435eae27311f4ad0b3d1 From: Basavaraj, Centraprise basavaraj@centraprise.com Reply to: basavaraj@centraprise.com Hi Team, Greetings from Centraprise, Role:- Service Now Business Process Consultant Location: - Remote NOTE: LinkedIn & Passport Number Is Must A Business Process Consultant - ServiceNow Would also be responsible for taking the clients to the next level of process maturity in terms implementation of improved processes, automation of processes through BBPM solutions. As a secondary responsibility, the Business Process Consultant II would be required to support the Business Development teams in pre-sales s activities by providing functional and technical support to the BD team in building the right solutions based on the client requirements What You Will Do Deliver workshops and demos. Process expertise in one or more areas Provides process definition guidance and best practices. Monitoring of deliverables before implementation. Manage client communications to ensure the effectiveness of the process strategy. Process development and maintain optimization programs. Update and maintain all process documentation. Design processes and standardize, improve or re design existing ones. Design new processes to improve service delivery and maintain client relationships ensuring cost effectiveness. Preparing documentation for deliverables such as business documents and supporting management activities such as budget management. Act as a point of contact between the client and the technical team regarding process-related concerns. Maintain the whole operational process in compliance with the quality standards and contractual requirements determined by the company. Prepare and run Workshop sessions for requirements gathering. In conjunction with Sales Personnel, Solution Consultants, conduct transition briefings - communicate commitments and expectations in preparation for engagements. Qualifications, Certifications & Experience Bachelors degree preferably in Information Technology, Engineering, or the Sciences ITIL v3 or 4 (Required) Six Sigma (Desirable) / ITSM Requirements Management Governance Process Management Agile (Desirable) Prosci (Desirable) TOGAF (Desirable) Certifications & Experience: CSA, Business Process for Implementation 5+ years experience Process Management, Governance, and Requirements Management 4+ years experience in ServiceNow Performance Analytics (preferred but optional) Reporting ITOM (CMDB/Platform) Data Management Appreciate your time. "Centraprise is an equal opportunity employer. Applicants must be authorized to work in the U.S. U.S. citizens and Green Card holders are strongly encouraged to apply." Thanks & Regards Basavaraj | Talent Acquisition Associate Centraprise Corp 33 Wood Avenue South, Suite 600, Iselin NJ 08830 Direct Desk : +1 848-209-8309 Email: basavaraj@centraprise.com Connect me on LinkedIn: linkedin.com/in/basavaraj-n-methre-720b55223 Keywords: New Jersey Service Now Business Process Consultant Remote basavaraj@centraprise.com |
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| 06:29 PM 28-Mar-25 |