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Email: gaurav.kumar@quantumworldit.com
From:

Gaurav,

Quantum World IT

gaurav.kumar@quantumworldit.com

Reply to:   gaurav.kumar@quantumworldit.com

Greeting,

I hope all is well with you

For the following, Quantum World IT is seeking the best consultant profile.

Please respond with your most recent resume if you are considering new opportunities.

Looking Onsite || Forescout || San Antonio, TX (Onsite)

Role name: |

Analyst |

Role Description: |

An " Scout IT Analyst" job description would detail a role responsible for investigating and resolving IT-related incidents within a company, utilizing strong analytical skills to identify root causes, document findings, and communicate effectively with stakeholders, all while working within an established incident management framework; essentially, acting as a first responder to technical issues, aiming to minimize disruption to business operations.Key Responsibilities:Incident Monitoring and Triage:Actively monitor IT systems for potential incidents, quickly assess their severity, and prioritize accordingly by classifying and assigning tickets within the incident management system. Incident Investigation:Conduct in-depth analysis of incidents by gathering information from various sources like system logs, user reports, and network monitoring tools to identify the root cause. Problem Resolution:Work with relevant technical teams (network engineers, application developers, etc.) to implement solutions and resolve incidents effectively. Communication and Escalation:Clearly communicate incident status updates to stakeholders, including impacted users and management, and escalate critical issues to appropriate teams when necessary. Documentation and Reporting:Maintain detailed incident records, including steps taken, root cause analysis, and lessons learned, and generate reports to identify trends and improve future incident response. Proactive Measures:Contribute to preventative measures by identifying recurring issues and proposing solutions to improve system stability and reduce future incident |

Competencies: |

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Gauarv Kumar

Phone: +1 8053915957

Email: Gaurav.kumar@quantumworldit.com

Quantum World Technologies Inc.

4281 Katella Ave, Suite #102 Los Alamitos CA 90720 USA

Keywords: information technology California Idaho Texas
Looking Onsite || Forescout || San Antonio, TX (Onsite)
gaurav.kumar@quantumworldit.com
https://jobs.nvoids.com/job_details.jsp?id=2299357
gaurav.kumar@quantumworldit.com
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05:23 AM 29-Mar-25


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