| Job || Scout IT Analyst || San Antonio, TX at San Antonio, Texas, USA |
| Email: nishant@kksoftwareassociates.com |
|
https://jobs.nvoids.com/job_details.jsp?id=2301340&uid= Hi Team, Role name: Scout IT Analyst Location: San Antonio, TX Competencies: Forescout Experience (Years): 8+ Role Description: An " Scout IT Analyst" job description would detail a role responsible for investigating and resolving IT-related incidents within a company, utilizing strong analytical skills to identify root causes, document findings, and communicate effectively with stakeholders, all while working within an established incident management framework; essentially, acting as a first responder to technical issues, aiming to minimize disruption to business operations. Key Responsibilities: Incident Monitoring and Triage: Actively monitor IT systems for potential incidents, quickly assess their severity, and prioritize accordingly by classifying and assigning tickets within the incident management system. Incident Investigation: Conduct in-depth analysis of incidents by gathering information from various sources like system logs, user reports, and network monitoring tools to identify the root cause. Problem Resolution: Work with relevant technical teams (network engineers, application developers, etc.) to implement solutions and resolve incidents effectively. Communication and Escalation: Clearly communicate incident status updates to stakeholders, including impacted users and management, and escalate critical issues to appropriate teams when necessary. Documentation and Reporting: Maintain detailed incident records, including steps taken, root cause analysis, and lessons learned, and generate reports to identify trends and improve future incident response. Proactive Measures: Contribute to preventative measures by identifying recurring issues and proposing solutions to improve system stability and reduce future incident Thanks & Regards, Nishant Kumar KK Associates LLC. 8751 Collin McKinney Pkwy, # 1302, McKinney, TX 75070 555 Metro Place North, Suite # 100, Dublin, OH 43017 Email: Nishant@kksoftwareassociates.com Web: www.kksoftwareassociates.com LinkedIn:- https://www.linkedin.com/in/nishant-kumar-16490675/ -- Keywords: information technology Ohio Texas Job || Scout IT Analyst || San Antonio, TX nishant@kksoftwareassociates.com https://jobs.nvoids.com/job_details.jsp?id=2301340&uid= |
| nishant@kksoftwareassociates.com View All |
| 10:28 PM 31-Mar-25 |