| Support Lead (Unix, SQL, AWS Basics, ITIL, Linux, Banking) || Boston, MA (DAY 1 ONSITE ) || 12 + YEARS at Boston, Massachusetts, USA |
| Email: pradeep@shrivetechnologies.com |
|
From: Pradeep, Shrive Technologies pradeep@shrivetechnologies.com Reply to: pradeep@shrivetechnologies.com Role: Support Track Lead (Unix, SQL, AWS Basics, ITIL, Linux) Location: Boston ONSITE Mandatory Skills : Unix, SQL, AWS Basics, ITIL , Banking, Splunk, Dynatrace, Grafana, DB Detailed JD Deep understanding of Unix, Cloud PAAS, Oracle SQL queries to take care of any intensive analysis. Good experience in Service Now ticketing tool for all Incidents, SRs, Problem Tickets and also Change/Problem Management Process. Good experience in DB Queries Be able to write queries including fair complexity. Good experience support environment Be able to understand ticket priorities, escalation matrix, client connects, weekly status representation, MI protocol, etc., Having Exposure in support banking application. Having exposure to AWS Having exposure in monitoring tools like Splunk, Dynatrace. Having additional knowledge on Grafana Excellent customer communication. Good Analytical skills and team member skills. Email: Pradeep@shrivetechnologies.com Keywords: database Michigan Support Lead (Unix, SQL, AWS Basics, ITIL, Linux, Banking) || Boston, MA (DAY 1 ONSITE ) || 12 + YEARS pradeep@shrivetechnologies.com https://jobs.nvoids.com/job_details.jsp?id=2301832 |
| pradeep@shrivetechnologies.com View All |
| 11:56 PM 31-Mar-25 |