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Remote Job: ServiceNow Lead ITOM Discovery at Remote, Remote, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2307831&uid=

Title: ServiceNow Lead ITOM Discovery
Location:
Remote USA Working in EST Time Zone
Job Type: 12 Months Contract

Job Description:

Minimum 10+ years of experience in ServiceNow Platform.

Must have an experience on ITOM: Proven experience with ServiceNow ITOM modules, particularly Discovery, Service Mapping, Event Management, and/or Cloud Provisioning and Governance
Key Responsibilities:
Design, implement, and maintain ServiceNow ITOM modules (Discovery, Service Mapping, Event Management, Cloud Provisioning and Governance).
Leverage ServiceNow ITOM best practices to improve operational efficiency and provide proactive support for IT infrastructure.
Conduct impact analysis and troubleshooting for ServiceNow ITOM components, ensuring smooth integration with other ServiceNow modules and third-party systems
Collaborate with cross-functional teams to define and deliver end-to-end ITOM solutions, focusing on incident, event, change, and problem management
Work on ServiceNow Discovery, including configuration, troubleshooting, and continuous improvement.
Strong understanding of ITIL processes (Incident Management, Change Management, Problem Management, etc.) and their integration with ServiceNow ITOM
Experience in the configuration, customization, and administration of ServiceNow
Ability to perform troubleshooting and resolution of ITOM-related issues.
Ability to design and implement complex solutions within the ServiceNow platform.
Familiarity with ServiceNow orchestration and automation

Should be certified in any of the following

CIS ITOM

CIS Discovery

CIS Service Mapping

CIS Event Management

CIS Cloud Provisioning and Governance

Must have certificates excluding the ones above are

CSA

CAD

Thanks & Regards

Alok Ranjan Pathak | Sr Technical Recruiter
Email: [email protected]
Ampstek LLC Global IT Partner | www.ampstek.com

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Keywords: information technology
Remote Job: ServiceNow Lead ITOM Discovery
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2307831&uid=
[email protected]
View All
07:29 PM 02-Apr-25


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