| Genesys, Solution Architect at Remote, Remote, USA |
| Email: khadar@kksoftwareassociates.com |
|
From: Khadar, KK Associates LLC khadar@kksoftwareassociates.com Reply to: khadar@kksoftwareassociates.com We are hiring Genesys, Solution Architect with for one of my client in Location:- Raleigh, NC interesting candidates please send resumes to khadar@kksoftwareassociates.com Contact:- 6146995972 -105 Position:- :- Genesys, Solution Architect Location: - Raleigh, NC JD:- Genesys, Solution Architect, IVR, Python, Javascript, Power Design scalable and secure Genesys Cloud CX solutions based on business needs. Design and implement AI powered IVA solutions. Develop architecture blueprints, workflows, and best practices for implementations. Configure Genesys Cloud CX components like IVR, ACD, workforce engagements, and analytics. Integrate Genesys Cloud with third-party applications (CRM, WFM, AI/ML, etc.) Troubleshoot technical issues, ensuring minimal downtime. Work with business teams to understand contact center needs. Collaborate with developers, engineers, and IT teams to for seamless deployment. Provide technical guidance and mentorship to junior team members Genesys Cloud CX Solution Architect: This role will lead the design, development, and deployment of cloud-based contact center solutions using Genesys Cloud CX. The ideal candidate should have deep expertise in Genesys cloud architecture, integrations, and automations to optimize customer engagement strategies. KK Associates LLC. 8751 Collin McKinney Pkwy, # 1302, McKinney, TX 75070 555 Metro Place North, Suite # 100, Dublin, OH 43017 Direct: +1 614-699-5972 | Fax: (614) 413-3428 Email: khadar@kksoftwareassociates.com Keywords: artificial intelligence machine learning information technology North Carolina Ohio Texas Genesys, Solution Architect khadar@kksoftwareassociates.com https://jobs.nvoids.com/job_details.jsp?id=2318866 |
| khadar@kksoftwareassociates.com View All |
| 06:28 PM 07-Apr-25 |