| ServiceNow ITIL - Charlotte, NC (Day 1 Onsite) at Charlotte, North Carolina, USA |
| Email: maneesh@centraprise.com |
|
Hi Professional, I am writing to let you know regarding a job opportunity as ServiceNow ITIL. Mentioned is the job description for your review. Job Title: ServiceNow ITIL Location: Charlotte, NC (Day 1 Onsite) Job Type: Contract About the Role: This role will serve as an individual contributor primarily responsible for reporting and metrics within the Wealth Management Technology service management organization. You will be able to create templates, gathering data and establishing frameworks for our reporting deliverables transforming existing processes into Metrics & Measurements portal. You will collaborate with global partners and leadership for status report templates, reporting, trending analysis, and environment optimization. You ensure we utilize our cross functional teams, business partners, and other Client organizations to continue innovation, change/tuning and improvements. As gaps are identified, whether in tool functionality, tool utilization (skills, training, user groups, access), interfaces, and/or reliability with Client, you will identify training requirements and/or skill sets to enable our team to become more effective. You will work with our Platform and Application Development teams to create and develop standardize metrics. Working directly with each teams, you will coordinate with each to establish a meaningful reporting schedules, progression and validation review on period basis throughout the Lifecycle. Job Description: Create, execute and maintain ITIL metrics in areas of incident, change and problem management Provide trending data assessments specifically around incident management detailing areas of opportunity and improvement. Developing and maintaining reporting schedules and calendars Facilitating team meetings, providing meeting minutes and action items where needed Building strong communication channels with internal stakeholders in various departments: Platform, Application Development and Senior Leadership Influencing continuous improvement of reporting analytics\\metrics methodologies utilizing ServiceNow Ensuring smooth communication within the project team and other cross-functional global teams Bachelors Degree or 4 or more years of experience Six or more years of relevant work experience 4+ Years proven Reporting Management experience with proven track record and experience with deploying and delivering complex solutions Strong Experience working with ServiceNow Advanced skills in Microsoft Office product suite, including PowerPoint, Excel & Word Preferred Skills: Excellent organizational skills\\Presentation Skills Demonstrated experience with verbal & written communications Broad Financial Industry product experience Proven leadership skills & capabilities Ability to work in a high pressure environment with a customer first approach ITIL Certification Desired\\Knowledge Proficiency in customer enablement tools "Centraprise is an equal opportunity employer. Applicants must be authorized to work in the U.S. U.S. citizens and Green Card holders are strongly encouraged to apply." Thanks & Regards Maneesh Sanghi| US IT Recruiter Centraprise Corp Desk/Direct: 848-271-1949 Ext 1039 33 Wood Avenue South, Suite 600, Iselin NJ - 08830 Maneesh@centraprise.com We respect your online privacy. If you would like to be removed from our mailing list, please reply with "Remove" in the subject and we will comply immediately. We apologize for any inconvenience caused. Please let us know if you have more than one domain. The material in this e-mail is intended only for the use of the individual to whom it is addressed and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended recipient, be advised that the unauthorized use, disclosure, copying, distribution, or the taking of any action in reliance on this information is strictly prohibited. We are an equal opportunity employer with a diverse workforce. -- Keywords: access management information technology New Jersey North Carolina ServiceNow ITIL - Charlotte, NC (Day 1 Onsite) maneesh@centraprise.com https://jobs.nvoids.com/job_details.jsp?id=2319833 |
| maneesh@centraprise.com View All |
| 08:03 PM 07-Apr-25 |