| Service Business Analyst || Madison, WI at Madison, Minnesota, USA |
| Email: reemakumari.staffing@gmail.com |
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https://jobs.nvoids.com/job_details.jsp?id=2320159&uid= Hello, Greetings from Encore Consulting Services, Inc Service Business Analyst Madison, WI Long term Experience :10+ State Client: Top Required Skills & Years of Experience: 4-7 years of experience in the below - Experience working in IT Service Management (ITSM) environments, managing and optimizing ITSM tools, and implementing solutions to enhance service delivery. - Strong understanding of ITIL frameworks and their application in ITSM processes. - Experience in integrating Atlassian Cloud tools with other IT management systems. - Hands-on experience in Jira Service Management configuration and customization, including workflow design, SLA configuration, and automation rules. Nice to Have Skills: - ITIL certification (Foundation or higher) is a plus. - Experience with advanced Jira automation and scripting for customized workflows. - Experience in Agile environments and using Jira Software in product development. - Bachelor's degree in an IT related field. Onsite or Remote Remote with the option of hybrid work on occasion . Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Thanks and Regards, Reema Kumari Encore Consulting Services, Inc. rkumari@encore-c.com 1701 E. Woodfield Road, Suite #910, Schaumburg, IL - 60173 Note: Email is the best way to reach me -- Keywords: information technology Illinois Wisconsin Service Business Analyst || Madison, WI reemakumari.staffing@gmail.com https://jobs.nvoids.com/job_details.jsp?id=2320159&uid= |
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| 08:44 PM 07-Apr-25 |