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Onsite | BY WMS Operations L| Chicago, IL at Chicago, Illinois, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2320369&uid=

Role: Blue Yonder WMS Operations Lead

Exp: 12+

Job type: C2C

Location: Chicago, IL

Remote: No

Skills

BY WMS -version 2019+

MOCA commands, Labels, Reports and
Page-builders.

SQL

Java and Groovy

Job Details/Description:

Production Support project experience (8
years of experience) with BY WMS

Should have experience in multiple WMS
application versions

Proficient in handling MOCA commands,
Labels, Reports and Page-builders.

Ability to resolve BY WMS production
tickets and perform RCA (root cause analysis)

Ability to provide permanent fix for
frequently occurring issues in production support

Ability to provide solutions to
operational issues.

Proficient in handling ticket management
systems like JIRA, Service now.

Proficient in handling Monitoring tools

Maintaining daily status for incidents
and service requests.

Need to have good communication skills
as it is for a client facing role.

Should meet SLA deadlines

Strong analytical, problem solving,
troubleshooting skills.

Ability to document the production
issues and their resolutions

Exhibit a commitment to customer service
while building customer partnerships.

Prior experience in leading
implementation/support teams would be desirable.

Coordinating with the customer &
offshore team to resolve queries or clarifications.

Perform production/baseline support
activities.

Be on-call for issues during non-overlap
hours with offshore teams and on the weekends, on rotation basis.

Take decisions independently and
interact directly with customers.

Should be able to lead the Junior
resources in the production support

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Warm Regards,

Simon

Technical Recruiter

+1(847)-586-1380

[email protected]

LinkedIn Group: https://www.linkedin.com/groups/14388149/

Orange Top Services LLC.

1900 E Golf Road, Suite 950 J, Schaumburg, IL 60173

www.orangetopservices.com
|Proudly Women Owned

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Keywords: information technology wtwo Illinois
Onsite | BY WMS Operations Lead| Chicago, IL
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2320369&uid=
[email protected]
View All
09:09 PM 07-Apr-25


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Location: Chicago, Illinois