| Operations Engineer -Remote USA at Remote, Remote, USA |
| Email: ryan@nityainc.com |
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https://jobs.nvoids.com/job_details.jsp?id=2322101&uid= From: ryan, Nitya software solutions ryan@nityainc.com Reply to: ryan@nityainc.com Role: Operations Engineer Location: Remote C2C EXPERIENCE LEVEL: Operational experience with variety of application types built on various technologies. ROLE SUMMARY KEY RESPONSIBILITIES Act as issue owner for related technical and functional issues for the concerned applications. Troubleshoot and resolve incidents, where needed in coordination with local support, key users, infrastructure or security teams and external partners Perform thorough root cause analysis and propose and implement structural fixes to prevent reoccurrence Escalate critical issues to a higher level, where necessary, ensuring swift resolution Define required metrics and steer on them to ensure continuity of the migrated locally hosted applications Identify user base and support needs to ensure appropriate operational management of the applications and align this with service delivery management Identify available vendor support and where needed adjust or extend the service to align to needs together with Service Delivery Management Complete and maintain the CMDB with the relevant information for concerned application scope REQUIRED QUALIFICATIONS Operational experience with variety of application types and various technology stacks (SaaS, web applications, custom build solutions, COTS), preferably in an international / global context Analytical and structured approach Hands-on approach and entrepreneurial mindset to define pragmatic solutions based on needs and timing Strong communication skills and ability to interact with diverse communities across the organization. Keywords: Operations Engineer -Remote USA ryan@nityainc.com https://jobs.nvoids.com/job_details.jsp?id=2322101&uid= |
| ryan@nityainc.com View All |
| 01:49 AM 08-Apr-25 |