| Business Analyst , Helpdesk(JOB ID-759925), Hybrid ,Trenton, NJ at Trenton, Utah, USA |
| Email: mahesh.b@itstrategiesinc.com |
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From: Merugu Mahesh, IT STRATEGIES INC mahesh.b@itstrategiesinc.com Reply to: mahesh.b@itstrategiesinc.com Hi this is Mahesh working with IT Strategies, we have the following requirement with one of our clients. Please find the below job details and kindly respond me back with your updated MS WORD version resume cover letter along with rate/salary and contact details NEED LOCALS ONLY State of New Jersey Agency is New Jersey Association of State Colleges and Universities Role is Business Analyst Helpdesk (JOB ID-759925) Position is Hybrid Interview type is Video / In-Person TBD Title/Role: NJATCSU Business Analyst - HelpDesk No. of Openings: 1 Start Date: 03/30/2025 End Date: 11/01/2025 No New Submittals After: Open Worksite Address: 25 Market St, Trenton, NJ Agency Interview Type: Video / In-Person TBD Work Arrangement: Hybrid Short Description: Need a Business Analyst with Analysis, testing and customer service experience to work in a Helpdesk support role. Full Description: Hybrid role requiring 2 days onsite, 3 days remote (no exceptions) EXCELLENT Communication (verbal and written) and Customer Service skills REQUIRED.The Business Analyst serves as a business analyst/helpdesk support for projects involving critical data processing systems for the New Jersey Judiciary. Relevant work experience: 3 to 5 years. Responsibilities:The BA will be responsible for the support of various Judiciary applications.- The analyst will be expected to monitor the helpdesk, accept helpdesk tickets, analyze the problem reported and assist the user with a resolution in a timely manner.- The analyst will be expected to document the issue and resolution, test the application to replicate the issues reported and be able to understand Use Cases, Business Requirements Documents, User Stories, Test Scripts and any other related documentation. The BA will be expected to work in fast paced projects and will be expected to be organized, multitask, take initiatives and be customer friendly. Skills required:- Experience with Business Analysis, Software Testing and Customer Service/End User Support/Helpdesk Support.- Knowledge of various documentation including BRD, FRD, Use Cases, User Stories, Test Scripts etc.- Ability to analyze complex business processes, work flows and assist the user with the issue and resolution.- Good communication skills required.- 4 year college degree or equivalent study required. Keywords: business analyst information technology microsoft Idaho New Jersey Business Analyst , Helpdesk(JOB ID-759925), Hybrid ,Trenton, NJ mahesh.b@itstrategiesinc.com https://jobs.nvoids.com/job_details.jsp?id=2325539 |
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| 11:55 PM 08-Apr-25 |