| Remote-PlanView Analyst at Remote, Remote, USA |
| Email: [email protected] |
| From: Venkata Subbareddy, iTechUS [email protected] Reply to: [email protected] IT Planview Analyst Description The IT Analyst Lead works as a Planview and Jira PPM super user and end user to support multiple teams that use Planview PPM, Lean Kit and Jira for resource and capacity planning, financial planning, portfolio, program, project, and product management. The Lead Analyst is responsible for maintaining Planview/Jira application configuration, user access, reporting, integrations as well as providing end user support and training. Knowledge & Experience 8+ years of overall IT experience 8+ years working with internal clients and/or external agencies/partners 3+ years experience with Planview (Mandatory) 2+ years experience with Jira (Mandatory) 3+ years experience working with project management practices like PMI PMBoK, Scrum, Kanban, XP is a plus Strong ability to facilitate process mapping activities and working knowledge of mapping project program and portfolio management best practices to Planview functionalities Position Requirements PMP, PgMP, PfMP, CSM, PSM, Product Owner, and/or SAFe certification(s) preferred Essential Functions User Management Add, delete, and modify User IDs. Maintain user access rights. Maintain work and resource calendars. Maintain resource hierarchy. Reporting & Dashboard Update and distribute regular reports on work & resource metrics. Know how to develop new dashboards/reports using Planview, Jira and BI tools. Application Support Provide technical guidance for automating project, program, product, and portfolio management processes (agile & waterfall). Communicate effectively with clients to identify needs and evaluate alternative business solutions. Develop and administer enterprise-wide onboarding training and recurring refresher training. Perform in-depth analysis of current state setup, workflows, and capabilities with the goal of enhancing the usage of Planview and Jira to match scaled agile framework setup from Request intake, planning and strategies capability to value delivery. Operational Management Provide Level 1 end user support, technical/application assistance leveraging for reporting & managing issues. Open defects to vendor using vendor site and manage resolution of defects including communication to users. Document/Maintain Planview/Jira configuration and customization. Document software errors and enhancement requests and submit them to Planview/Jira product support. Provides guidance and enforces system processes and usage rules. Performs regular system maintenance by supporting timely upgrades, communications, process updates. Support integration of Planview with other tools like Jira, Service Now, etc. Incidental Functions Prepare and lead presentations as requested. Research or prototype new tools and/or technologies. Assist with other projects as necessary to contribute to efficiency and effectiveness of the teamwork. Lead internal teams/task forces on initiatives as assigned Personal Attributes Advanced analytical, conceptual, and problem-solving abilities. Strong written and oral communication skills. Ability to work in a team-oriented, collaborative global work environment. Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly. Ability to develop relationships with client personnel that foster client ties. Ability to facilitate meetings and follow up with resulting action items. Strong commitment to inclusion and diversity. Keywords: business intelligence information technology |
| [email protected] View all |
| Fri Dec 23 18:36:00 UTC 2022 |