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HIRING NOW FOR Telecom Engineer at NYC, New York, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2389215&uid=9978787c701042b1b53bd0d075098fcc

From:

Taukir Ali,

VYZE Inc.

[email protected]

Reply to: [email protected]

Job Description -
JOB TITLE: Telecom Engineer

Location: NYC, NY Onsite Relocation works but from day 1 Onsite needed in NY
Duration: 12 months
MOI: Skype
LinkedIn, DL, and Visa is Must

Normal Business Days/Hours: Monday Friday (9:00am - 5:00pm includes one-hour unpaid lunch) - 35 hours work week.

Scope of Work
The Telecom Management unit is responsible for telecom infrastructure and services to 7000 ACS users across all 37 locations. These services include the management and support of Telephone lines, Phone instruments, Data circuits, Interactive Voice Response Systems, Video Teleconferencing, and Voice over IP (VoIP) phone system, Voicemail, Instant Messaging and Public Announcement Systems.

Qualifications
5 years of hands-on experience as Telecom Engineer managing telecom services
Working knowledge of Microsoft Windows 10, Office 365/Exchange online, Browsers, MS Visio, and Project
Experience with Verizon Enterprise Direct, Verizon CMAC, VMM, Interactive Voice Response Systems, Cisco Hosted Collaboration Solution (HCS)
Working experience in recognizing and resolving Telecom (hardware, software, application) problems
Must have good verbal and written communication skills, problem solving skills, customer service and interpersonal skills
Ability to multitask and perform in a high-paced/high pressure environment
Ability to work independently or within a group to resolve an issue
Ability to communicate with different levels of the organization
Strong team player with service-oriented attitude and customer focus
Ability to provide effective and efficient real-time support for a variety of Telecom issues, and users proven experience with solving telecom related issues via the phone.
Ability to work in small IDF closets
Must be able to lift and move equipment weighing up to 50lbs

The candidate specific duties will include:
Provide Telecom Support, telephone repairs, moves, adds, and changes at various ACS field offices including 2 Secure Detention Center facilities.
Interface with Telecom vendors to resolve issues and system upgrades
Perform site surveys and participate in walk throughs to diagnose problems for moves, adds, changes, repairs, and telecom solutions
Perform required tasks for conversion of Centrex phone system to VoIP i.e. stations reviews, placement of instruments, interact with system integrator, testing and training
Manage data circuits (WAN, Internet, PRIs); interface with carriers, network team for the installation of new circuits and troubleshooting of existing circuits
Use of Telecommunications provisioning software and Cisco Hosted Collaboration Solution (HCS) to administer moves, adds and changes on ACS end users Centrex phones, VoIP phones and Voice Mail Systems
Use videoconference (VTC) infrastructure to connect multiple parties to video conferences and assist with the installation and troubleshooting of endpoints.
Design and maintain the MDF, IDF, cable infrastructures at all ACS locations.
Install, terminate, and test cabling of moderate distance.
Coordinate & implement backbone cabling where necessary. Oversee cabling work performed by the vendors.
Use ACS Telecom Inventory Management System to keep up to date inventory on voice and data lines, phone instruments assigned to locations/users.
Utilize Service Desk software to create problem tickets, manage assigned workload and update assigned problem tickets with detailed resolution.
Conduct end user technical training or provide instructions as needed on Telecommunications instruments, VoIP, videoconferencing, and peripherals.
Required to work at any ACS location within the five boroughs of NYC to support 24x7 operations
Required to work in 2 secure detention center facilities in Brooklyn and Bronx

Keywords: card microsoft New York
HIRING NOW FOR Telecom Engineer
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2389215&uid=9978787c701042b1b53bd0d075098fcc
[email protected]
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02:15 AM 01-May-25


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Location: NYC, New York