| Salesforce Admin :: Location : Lake Forest IL 60045 (Remote) at Lake Forest, Illinois, USA |
| Email: [email protected] |
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https://tinyurl.com/4fj4s2y9 https://jobs.nvoids.com/job_details.jsp?id=2395458&uid=dade591219b640278942a6199649f231 Role: Salesforce Admin Location : Lake Forest IL 60045 (Remote) Position type : Contract Project Duration : Long Term Rate : $45/h on C2C max Visa : No H1-B Salesforce, end user support, incidents, Salesforce Admin, Salesforce Service Cloud , Sales cloud, ticket support, ServiceNow or JIRA, Confluence. This role is an ops production support. The role itself is more salesforce amin/ by system analyst. This person wont code in java or salesforce. Production support. Day to day- working with end users, looking at incidents, maintenance tasks, data loads. Solving production problems. Salesforce certification needed for this role - At least an admin, app builder, sales cloud, Salesforce service cloud Service cloud and sales cloud and overall platform maintenance Receive ticket then work with user. Do create ticket for everything. ServiceNow, JIRA major ticketing systems. Confluence for documentation which she likes. Must have ticket handling. Remote or hybrid- Open to both Detailed JD : As a Software Engineer this role is involved in the full systems life cycle from designing, configuring, testing, implementing, and supporting application software and systems that are delivered on time and within budget. You will focus on end user support and continuous improvement. You will partner with Architects, Business Analysts and Product Managers to understand the business requirements that drive the analysis and physical design of technical solutions. Software Engineers may be assigned to either development or support functions. You will: Collaborate with business colleagues, to diagnose and resolve technical issues. Develop and maintain working knowledge of the systems supporting the business processes for the Sales and Customer Service Teams Provide business analysis, support, and design options for technical solutions of defined business problems Provides ongoing production support, including engagement with end users and collaboration with technical teams to diagnose and resolve technical issues. Provide status updates and formal communications of work efforts as appropriate. Complete analysis that drives understanding and actions items related to continuous improvement opportunities. Maintain awareness of and engage as appropriate with the technologies and Business processes interact with Sales and Customer Service solutions. Participate actively in daily standups, and all other team meetings Assist post-production support to address production defects and align on the transition from build to run. Handles and implements third-party integrations including troubleshooting and partnering with vendors/partners on issue resolution. Provide analysis, assessment, and applicable documents needed to enhance page layouts, workflows, validation rules, user visibility, custom code (Visualforce or Apex), etc.; coordinate with other teams as needed Create test strategies, conduct testing, and promote changes through our multi-tier environment Develop and Maintain Knowledge articles for problems/user issues. Support data load and maintenance activities as defined. Actively contribute to continuous improvement and knowledge sharing opportunities driving improvement across the team. You have: Process-driven analysis skills Facilitation skills to elicit requirements/issue details from various personas across the organization including senior executives Proven experience in driving consensus across multiple stakeholders Strong verbal and written communication skills to work effectively with clients, team members, and management Experience successfully analyzing and documenting complex business processes Experience with Data loads and job scheduling Knowledge of Agile/Lean framework and methodology Experience with influencing the design and deliverables of projects. Enjoys working in a highly collaborative team environment consisting of both technical and business members where functionality is designed and released on a biweekly basis Must have a proactive, results oriented attitude, can lead by example to coach and mentor others, with a superb work ethic and the flexibility to work within an environment of constant change. Pursues learning beyond scope of current assignments. Able to present complex technical information to a non-technical audience. Ability to adapt to changing business processes, technologies, and environments. Business Systems Analyst experience Experience working with the Agile development methodology. Looking forward to work with you! Thanks & Regards Lokesh Yadav Sr. Technical Recruiter CloudThink Tech Inc E: [email protected] Website: https://cloudthinktech.com/ LinkedIn: https://www.linkedin.com/in/lokesh-yadav-35941b223/ Address: 10301 Northwest FWY STE 314, Houston TX, 77092 An E-Verify Company !! Please consider the environment before printing this e-mail. DISCLAIMER The information in this e-mail is confidential and may be legally privileged. It is intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. If you have received this communication in error, please notify the sender and delete the e-mail and destroy any copies of it. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any opinions or advice contained in this e-mail are subject to the terms and conditions expressed in the governing Cloud Think Technologies client engagement letter. Opinions, conclusions and other information in this e-mail and any attachments that do not relate to the official business of the firm are neither given nor endorsed by it. Cloud Think Technologies cannot guarantee that e-mail communications are secure or error-free, as information could be intercepted, corrupted, amended, lost, destroyed, -- Keywords: information technology Illinois Texas Salesforce Admin :: Location : Lake Forest IL 60045 (Remote) [email protected] https://tinyurl.com/4fj4s2y9 https://jobs.nvoids.com/job_details.jsp?id=2395458&uid=dade591219b640278942a6199649f231 |
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| 09:33 PM 02-May-25 |