| SERVICE NOW DVELPOER at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2409197&uid=f4f87af24ae747c2ab950a8184fbb335 From: Preeti tyagi, tek inspiration llc [email protected] Reply to: [email protected] Job Description - Need candidate on PV's W2 Location Hybrid 3 days in Mclean, VA (Local candidates only or 1hr drive distance also workable) Job Title: ServiceNow Developer 2 Virtual interviews Position Overview: This position will focus on supporting the ServiceNow Request Management (Catalog Self Service Portal) and Knowledge modules. The ServiceNow Catalog and Knowledge Management (KM) developer will deliver in areas for operational support, process and governance documentation, and technical support of the ServiceNow platform Catalog and KM modules. The role involves creating and maintaining catalog items, self-service portal, managing workflows for requests, ensuring service delivery aligns with SLAs, and often includes reporting and analytics. This role will require a strong knowledge and hands on experience of the IT Service Management Modules and Automation Workflows (This role also requires a strong architectural knowledge of the Service Now platform as well as back-end experience managing and updating UI parameters on self-service Portal). Development and Configuration: Design, develop, and implement ServiceNow catalogs, knowledge articles and design workflows, including UI/UX, reports, and dashboards. Integration: Assist with Build and maintaining integrations between ServiceNow and other systems using APIs and web services as related to the catalog and knowledge areas. Customization: Customize the ServiceNow platform to meet approved business requirements and imize user experience. Testing and Support: Conduct testing, troubleshoot issues, and provide support to users of ServiceNow applications. Qualifications: 8-10 years of relevant experience Bachelor's of Science in Computer Science, Computer Engineering or related field/relevant experience is required. 7-8 years of IT and Web Development/Front-End experience, including experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Scripting, and REST API. Strong Administration and operational knowledge of ITSM, Portal, Catalog and Knowledge management. UX designing knowledge for catalog development Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation. Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules. Understanding of UX/UI best practices ServiceNow Certified Systems Administrator (CSA), or other ServiceNow certifications are preferred. Keys to Success in this Role: Build strong partnerships with the business to help advise strategic decisions as well as drive tactical implementations. Ability to work well with the business and people with varying degrees of technical expertise. Act as an agent for change regarding the new processes, standards and technologies Excellent verbal and written communications skills Skilled communicator to lead discussions with stakeholders and promote SN standards Ability to identify and resolve conflicts Ability to lead multiple priorities under tight deadlines Keywords: user interface user experience information technology wtwo Virginia SERVICE NOW DVELPOER [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2409197&uid=f4f87af24ae747c2ab950a8184fbb335 |
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| 05:56 AM 08-May-25 |