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Network Cisco Voice Engineer with CUCM Exp at Frisco, Texas, USA
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From:

Srikanth,

Shrive Technologies

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Role: Network Cisco Voice Engineer with CUCM Exp

Location: Frisco ,TX 

Duration: Long term

 Note*-CUCM experience is must in recent project.

 Job Description-

            Technical Certification: CCVP with at least 3 to 5 years of experience.

            Basic understanding of CUCM , IM&P & Cisco unity connection version (N-1).

            Must be able to add IP phones, End users, CSS, Partition, Route pattern and Route Group etc.

            Good understanding of Unity Connection Voice mail services.

            Good understanding of VoIP, MGCP, H.323 and SIP services.

            Good communication skills. 

            Open for 24x7 availability

            Should be able to jump on P1 bridges and drive the technical troubleshooting bridge.

            Expert level experience in handling Cisco IP telephony Network Infrastructure.

            independently resolve tickets within SLA

            Adheres to standard operating procedures / work instructions

            Follow the escalation process

            Follow the shift hand-over process

            Update work logs

            Update the knowledge base

            Technically upgrade across versions of environment when required

            Ticket Monitoring

            On - call support

            Opening Bridge Call

KEY TECHNOLOGIES:

            CUCM, IM&P & Unity connection

             SIP, MGCP and H.323 gateways.

            Oracle SBC basic understanding and troubleshooting

Keywords:
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Fri Dec 30 18:39:00 UTC 2022

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Location: Frisco, Texas