Data Analyst with ServiceNow experience at Remote, Remote, USA |
Email: [email protected] |
From: Venkata Subbareddy, iTechUS [email protected] Reply to: [email protected] JOB Title Visa Type Work Location JD Data Analyst San Antonio Looking for a Data Analyst with 9+yrs of experience Data testing experience is required Exposure on Service Now (hand-on experience) Data Analysis experience Proficient verbal communication, technical writing, listening, multitasking, detail oriented, analytical, and facilitating Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities Basic Mainframe experience (navigating in mainframe environment) Handles complex issues, partners with application development on training needs and requirements. Performs research and analysis of complex customer issues and works with other areas to determine short and long term fixes/support needs. Gathers information, analyzes data trends, identifies root causes, and develops work products such as reports and process improvement opportunities. Responsible for delegated incidents, including affected configuration items to support return to service activities. Responsible for tool training and assistance and quality control for customer service and technical knowledge. Keywords: |
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Mon Jan 02 20:19:00 UTC 2023 |