| IT Service, Support and Operations Bellevue, WA at Bellevue, Washington, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2546787&uid=1abeb2b15cdf4de8918d5459b102ba22 From: Dharmesh, MITS [email protected] Reply to: [email protected] Job Title* Technology Specialist - IT Service, Support and Operations | Telecom | OSS/BSS Work Location Bellevue, WA 98006 Contract duration (in months)* 12 Must Have Skills (Top 3 technical skills only) * 1. Maintenance and Production Support process, ServiceNOW, Splunk, AppDynamics, Incident Triage Management 2. Very good assertive communication capable of handling high priority triage bridges where SVP level leadership will join. 3. Coordinate with multiple teams urging them to find faster detection and solution to meet the SLAs. Nice to have skills (Top 2 only) 1. Provide leadership readout on the high priority incidents with the chronology of events and final results 2. Should follow up with concerned team to prepare the root cause analysis after the incident which has to be followed up with the assignee group until the fix is in place. Detailed Job Description: SRE Knowledge Splunk Appd Splunk O11Y, DYnatrace DB and NW monitoring etc . Maintenance and Production Support process, ServiceNOW, Splunk, AppDynamics, Incident Triage ManagementVery good assertive communication capable of handling high priority triage bridges where SVP level leadership will join. Coordinate with multiple teams urging them to find faster detection and solution to meet the SLAs. Should follow up with concerned team to prepare the root cause analysis after the incident which has Top 3 responsibilities 1. Maintenance and Production Support process, ServiceNOW, Splunk, AppDynamics, Incident Triage 2. Coordinate with multiple teams urging them to find faster detection and solution to meet the SLAs. 3. SRE Knowledge Splunk Appd Splunk O11Y, DYnatrace DB and NW monitoring etc . Maintenance and Production Support process, Keywords: database information technology Washington IT Service, Support and Operations Bellevue, WA [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2546787&uid=1abeb2b15cdf4de8918d5459b102ba22 |
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| 01:45 AM 27-Jun-25 |