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Application Support Database Analyst OR Level 2 Production Application support at Remote, Remote, USA
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From:

Mallikarjuna,

SourceMantra Inc

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Dear ProfessionalRole: Application Support Database Analyst

Location: Pittsburgh (PA)

Duration: 12 Months

Need 10+ Years Exp and PP number ,Linkedin  

We are looking for Technical Support Engineer (Level 2 Production Application support) with experience in Unix/Linux/SQL platforms

Mandatory skill set:

1) 3-5 years of relevant Production Support experience with a strong understanding of Java/DB/Messaging/LB Application Architecture and monitoring tools (AppDynamics and Splunk)

2) Work with a wide variety of platforms and application stacks.

3) Ability to understand new application frameworks in customer environments quickly ( Banking and Financial Domain preferred )

4) Strong technical skills PLSql, Unix, Preferred to have hands-on experience in Shell/Python/PowerShell Scripting

5) Strong customer service and support focus with a desire to deliver a high-quality service

6) Experience with working in an ITIL environment. ITIL Certification desired

7) Excellent interpersonal and communication skills, both oral and written

8) Basic knowledge of SDLC

9) Ability to quickly receive and process information, make appropriate risk-based decisions

10) Effective issue management skills, problem identification, root cause analysis, and solution recommendation

11) Ability to remain calm, work in a fast-paced, at times pressured environment, and balance competing priorities.

12) Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

13) Flexible in working outside of core business hours at short notice

14) Work with minimal direction as a seasoned resource

Keywords: database
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Mon Jan 09 21:25:00 UTC 2023

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