| Salesforce Business Analyst at Remote, Remote, USA |
| Email: [email protected] |
| From: Benjamin Thomas, Concord it systems .INC [email protected] Reply to: [email protected] Salesforce Business Analyst Location : Schaumberg IL(Day 1 onsite) Long term Contract Client : Virtusa/ iQuote Job Description Job Responsibilities Facilitate requirements gathering with users (internal, external) to define and develop new business applications and updates to existing applications to ensure that information systems support business needs. Elicit and document requirements and process flow for use by development team. Construct workflow charts and diagrams; study system capabilities and write specifications as needed. Assist with coordinating project activities related to development and implementation efforts, including monitoring task completion by project team members, coordinating meetings, reporting project status, and identifying key milestones required for project delivery. Works with project teams to define and create business cases, project charters, test cases and other project documentation as needed. Assist with creating and updating business application training documentation, including user guides, system FAQs, cheat sheets, etc. to reflect current system features and functionality. Perform daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports and provide data to applicable colleagues/user groups. Create informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement. Suggest changes to management using analytics and data to support recommendations. Actively participate in the implementation of approved changes. Performs other duties and responsibilities as requested or required. Skill Requirements Proven experience leading requirement gathering and discovery with users and stakeholders Familiarity with business information analysis using spreadsheets, databases, and other financial reporting software Familiarity with agile software development best practices and processes. Outstanding planning and organizational skills; ability to meet tight deadlines Strong analytical thinking and quantitative analysis Proficient technical writing skills Excellent written and verbal communication skills Ability to work independently, multi-task, and prioritize Flexible, adaptable, detail-oriented, and self-motivated Proficient in Microsoft Word, Visio, Excel, Outlook, and PowerPoint Proficient with Project Management software applications such as MS Project, SmartSheet, etc. Familiarity with Azure Dev Ops platform a plus CPQ (Configure, Price, Quote) software such as: Salesforce CPQ Dealhub Hubspot CRM Software such as: Salesforce Hubspot Microsoft Dynamics CRM Keywords: information technology |
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| Mon Jan 09 21:25:00 UTC 2023 |