| Urgent Hiring ::IT CUSTOMER SERVICE REPRESENTATIVE:: Onsite-TX at Houston, Texas, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2698244&uid=ec023703f7614cb19ae10e7e18f07552 From: PRANJNYA, ADVENTATECH [email protected] Reply to: [email protected] Title: IT CUSTOMER SERVICE REPRESENTATIVE MOI: skype Location: Onsite- HOUSTON, TX Duration: 12 month 100% ONSITE CONTRACT IN ALL CANDIDATES HAS TO BE LOCAL TO GRATER HOUSTON AREA! NO RELOCATION! SENIOR POSITION FOR CUSTOMER SATISFACTION SPECIALIST, NO OPTs!!! Please provide Updated Resume, Years of Experience, Contact Information, Visa Status, Rate (must be most competitive), and Current Location, Month and Day of Birth (no Year is necessary) for all of your candidates RESPONSIBILITIES: Impeccable communication skills As an IT Customer Service Representative, you will be responsible for managing delivery for IT production systems and services. Your day-to-day activities will include driving incident, issue, and outage management, as well as conducting investigations and restorations. You are expected to perform independently and become a subject matter expert. Active participation and contribution in team discussions are required, along with providing solutions to work-related problems. Expert proficiency in Customer Satisfaction is required. Expert proficiency in Customer Technical Support is recommended. Additionally, expert proficiency in Quality Assurance is suggested. Develop and implement strategies to enhance customer satisfaction and service delivery. Collaborate with cross-functional teams to resolve technical issues efficiently. Monitor and analyze service performance metrics to identify areas for improvement. Provide training and support to team members to foster a culture of excellence. Engage with customers to gather feedback and ensure their needs are met effectively. Keywords: information technology Texas Urgent Hiring ::IT CUSTOMER SERVICE REPRESENTATIVE:: Onsite-TX [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2698244&uid=ec023703f7614cb19ae10e7e18f07552 |
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| 08:06 AM 21-Aug-25 |