| OpenLDAP at Remote, Remote, USA |
| Email: [email protected] |
| From: ANIL, CDI Solutions Inc [email protected] Reply to: [email protected] Hi, Title : OpenLDAP Experience : 8+Years Location : Remote Duration : 12+Months Merchant has a batch job to add 200 - 200K employees, these are loaded into the LDAP. The ticketing system sees a request coming in from an employee and leverages the LDAP as a database to associate them with the merchant and retain general information on the employee. If the application makes a call to LDAP to lookup an employee (we call a payee), then the ticketing system will fail to render page. These kind of discrepancies place a burden on the Call Center and other various departments that tie staffing levels directly to the close rate of the interactions. So assume a few hundred concurrent workers , with multiple tabs open in their browser are making web requests to the OTRS application, (like look up payee info by email), at the same time that a batch is loading 1000s of new recorders into the LDAP, and they are seeing timeouts. This OpenLdap needs to be tuned for high throughput to handle this and provide for high availability. Keywords: |
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| Thu Jan 12 23:14:00 UTC 2023 |