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Need for Salesforce Business Analyat at Remote, Remote, USA
Email: [email protected]
From:

shyam,

4serve

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Business Analyst

Role Summary:

Business Analysts support alignment of Business and IT objectives, identify opportunities for process advancement leveraging technology, support creation of business capability and technology projects, translate business capabilities into functional requirements, and work with business stakeholders and IT Delivery teams to develop, test, and deploy solutions in support of the Global Products Commercial functions.

Core Responsibilities and Expectations:

Business and IT Alignment

Support alignment of strategic and tactical business objectives with corresponding IT objectives, partnered with business stakeholders and enterprise IT colleagues

Support business risk management, regulatory compliance (ex: Sarbanes-Oxley), Information Security, and audit remediation activities

Identify opportunities for process advancement leveraging technology

Participate in ideation activities to create high-level process and technology roadmaps

Solution Delivery

Participate in creation of IT Investment proposals, partnered with business stakeholders and IT Delivery colleagues

Solicit and map business objectives and capability needs to specific business functions and processes

Conduct discovery and document business functions, processes, and enabling technologies

Map business process flows, including all critical data elements (e.g., supplier, input, process, output, customer)

Translate business capabilities and process designs into functional requirements and/or user stories and work with business stakeholders to review and secure sign-off/agreement on requirements/stories

Assisting Product Management team in Agile feature definition

Assist Product Management and Delivery Leadership with software delivery estimate preparation

Work with business stakeholders and IT colleagues to develop, test, and deploy solutions that meet business capability needs and ensure successful achievement of scope, cost, schedule, quality, adoption, and value outcomes

Provide expertise and input into solution testing scenarios and participate in User Acceptance Testing

Participate in development of solution training material and execution of change management activities

Business of IT

Maintain relevant data attributes of solutions in the Configuration Management Database (CMDB)

Support business continuity and disaster recovery efforts

Support utilization of IT-internal governance processes

Requirements:

Bachelor's degree in Business or IT related area.

5+ years progressive growth experience in Business Analyst/Project Owner roles in large, multi-unit organization.

Working knowledge of Sales and Marketing business processes and practices, including but not limited to: opportunity management, quoting processes (CPQ) including understanding of product & pricing management, eCommerce and Digital platforms. Salesforce experience preferred.

Experience supporting Global organizations preferred.

Business Analysts certifications a plus.

Strong communication, negotiation, analytic, and critical thinking skills. 

Ability to work collaboratively, cultural adaptability.

Excellent facilitation and presentation skills.  

Ability to work with virtual and remote teams.

JCI or similar organizational Project Management or RTE experience preferred.

Keywords: information technology
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Fri Jan 13 00:43:00 UTC 2023

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