| Engagement Manager_ Chanhassen, MN at Chanhassen, Minnesota, USA |
| Email: [email protected] |
| From: David Johnson, concord it systems [email protected] Reply to: [email protected] Role: Onsite Engagement Manager Location: Chanhassen, MN Client: Tata Elxsi | Medtronics Rate: $60-$65/Hr on C2C Job Description: Will be the principal go-to contact person for all customer coordination needs Lead the US onsite Tata Elxsi Team Will Maintain contact and communication with offshore Delivery head, PMs, project team members, SQA team and other stakeholders to ensure conformance with requirements of each project(s) and client user expectations. Will hold end to end release responsibilities across projects Will Define, track and report Program/project level KPIs, Metrics and Best practices Will Implement strong program management practices (change requests, issue management, risk management and decision tracking) and contribute to standard client implementation methodologies and management best practices. Will be the main conduit for information between Customer and Tata Elxsi Will work with client cross-functional teams to ensure seamless execution of projects. Will Assist sales and Delivery team during opportunity assessment and proposal phases of the service delivery process, implementation approach, timeline and deliverables etc., Will ensure the contract terms are met, report progress /performance, address and manage any customer escalations Required Skills: Customer Engagement Manager experience Project, Program and Delivery management Experience Prior Experience in Healthcare,/Digital health/ Medical/Cloud /Enterprise Technology domains Onsite coordination experience Change management experience Experience in defining , managing and Reporting Process, Performance and Quality metrics Excellent Communication, Coordination and presentation skills Customer relationship management Education: Graduate/Post Graduate (BS/MS/B.Tech/M.Tech) in Computer Science & Electronics and Communications Good to Have- MBA Preferred Skillsets: PMP certification SAFE Agile certification Thanks & Regards David Johnson Sr.IT Recruiter Desk Number: +1 209 706 0814 Concord Id :[email protected] Keywords: information technology golang microsoft Idaho Minnesota |
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| Thu Jan 19 04:04:00 UTC 2023 |