| Hiring for Infrastructure Operations Analyst - Owings Mills, MD - Hybrid at Owings, Maryland, USA |
| Email: [email protected] |
| From: Arvind kumar, Sibitalent.com [email protected] Reply to: [email protected] Hi Hope you are doing well, I came across your profile from Job portal/Employer and wanted to reach out regarding a unique opportunity. I work for Sibitalent Corp and were looking to hire a Infrastructure Operations Analyst. I think your experience in Field/Skill is a great fit for this role. Please find the Job details below kindly revert if youre interested in learning more about this job. Tax term C2C/W2 Job Title: Infrastructure Operations Analyst Location: Hybrid- Owings Mills, MD Duration: 6+ Months Interview: Video Overview The Infrastructure Operations Analyst is responsible for triage of issues, troubleshooting, issue resolution and root cause across a broad range of applications in the TechOps Investments support space Performs a range of assignments across multiple areas and applications Accountable for your own work including effective coordination of process and information with others Works independently within guidelines and policies for ongoing work; may receive general mentoring on new assignments but minimal mentoring thereafter Role summary and job responsibilities Responsible for swiftly resolving disruptions to technology services to minimize user impacts and maintain service levels Ability to perform, investigate and resolve issues leveraging available tools and documentation Partners with global team members and escalates issues within the team, regionally and to other TechOps areas as needed Communicate with vendors as part of troubleshooting and issue resolution Leverages ServiceNow, including team dashboards, to manage work and its associated flow as well as to resolve incidents within policy standards Performs root cause analysis of issues and partners with our functional support teams as needed Analyze performance trends and crafts action plans to address potential impacts Actively helps team members and makes suggestions to improve practices Business knowledge Possesses fundamental understanding of the tech industry. Knowledge of the asset management industry is helpful. Requirements Typically requires 2+ years of Enterprise level support experience, or similar discipline, supporting multiple applications Strong troubleshooting/problem solving skills Experience with SQL for Oracle, Sybase and MS SQL Experience with monitoring tools such as Autosys, Splunk, and New Relic, or similar tools Experience with ITIL incident management tools, such as ServiceNow, for incident and problem management Experience with Unix and Windows Knowledge of a scripting language like Python, or similar language Ability to read / understand code Familiarity with AWS-based applications is helpful Examines and collects data for trending capacity utilization Maintains a high proficiency in code management to ensure procedures are aligned to standard methodologies Identifies performance tuning opportunities that will produce improvements to processing or capacity Leverages internal messaging tools, like Symphony, for internal communication and collaboration. Thanks & Regards Arvind Kumar Technical Recruiter LinkedIn || Direct: +19368737096 E-Mail: [email protected] Website: www.sibitalent.com Office: 118 Carolynn Lane Murphy, TX 75094 Keywords: wtwo microsoft Maryland Texas |
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| Sun Feb 05 14:04:00 UTC 2023 |