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Servicenow Architect LSD or Operations at Remote at Remote, Remote, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=3298423&uid=6fd820fac91b4f3e95fe868f8939b754

From:

Devyani Kumari,

Absolute IT

[email protected]

Reply to: [email protected]

Job Title: Servicenow Architect LSD / Operations

Department: IT Enterprise Service Management / Infrastructure & Operations

Location: 100% Remote

Excellent communication skills are very important for this position!

Requirement: Candidate must have an updated LinkedIn profile (MANDATORY!!)

Position Summary:

The ServiceNow Architect LSD/Operations is a senior technical leader responsible for designing, governing, and optimizing the enterprise ServiceNow platform to support Large Scale Delivery (LSD) and IT Operations functions across ServiceNow. This role provides architectural oversight for ServiceNow implementations, ensuring scalability, performance, and alignment with enterprise IT strategy in a complex healthcare environment.

The Architect will partner with infrastructure, application, security, and service delivery teams to design end-to-end solutions that improve operational efficiency, service reliability, and automation maturity across the organization.

Key Responsibilities:

Define and maintain the overall ServiceNow architecture strategy aligned with enterprise IT and operations goals

Lead architectural design for ServiceNow modules supporting IT Operations (ITOM), IT Service Management (ITSM), CMDB, and automation initiatives

Provide technical leadership for large-scale ServiceNow implementations, upgrades, and platform enhancements

Design scalable CMDB architecture, data models, and integration frameworks across enterprise systems

Oversee ServiceNow discovery, event management, and operational monitoring integrations

Guide development teams on best practices for configuration, scripting, workflows, and platform extensibility

Evaluate and recommend new ServiceNow capabilities, modules, and third-party integrations

Ensure platform governance, security, compliance, and adherence to healthcare regulatory standards (HIPAA, etc.)

Collaborate with enterprise architects, infrastructure teams, and business stakeholders to translate requirements into technical solutions

Lead technical roadmap planning and capacity planning for ServiceNow platform growth

Provide architectural reviews for all major ServiceNow projects and changes

Support incident resolution and performance optimization for critical platform issues

Required Skills & Qualifications:

Bachelors degree in Computer Science, Information Systems, Engineering, or related field

10+ years of IT experience, with 5+ years in ServiceNow architecture or senior platform engineering roles

Deep expertise in ServiceNow platform architecture and enterprise implementations

Strong experience with ITOM, ITSM, CMDB, and operational tooling integrations

Proven experience designing enterprise-scale systems in complex environments

Strong understanding of APIs, integrations, middleware, and data architecture

Experience working in regulated environments (healthcare preferred)

Strong leadership and stakeholder communication skills

Preferred Qualifications:

ServiceNow Certified Technical Architect (CTA) or Certified Implementation Specialist

Experience in healthcare IT environments or large public health systems

Strong CMDB governance and data integrity experience

Experience with cloud infrastructure (Azure, AWS, hybrid environments)

Knowledge of DevOps, SRE practices, and operational automation frameworks

Experience supporting large enterprise operations teams (LSD / infrastructure operations)

Core Competencies:

Enterprise Architecture & Design

ServiceNow Platform Governance

IT Operations Transformation (LSD / ITOM)

CMDB Strategy & Data Architecture

Integration Architecture

Technical Leadership & Mentorship

Problem Solving & Root Cause Analysis

Executive Communication

Keywords: information technology
Servicenow Architect LSD or Operations at Remote
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=3298423&uid=6fd820fac91b4f3e95fe868f8939b754
[email protected]
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10:42 PM 15-Apr-26


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