| Business Analyst with o365 exp -Houston, TX (Hybrid)--Please share only local profiles--Client will not consider out of state candidates at Houston, Texas, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=330745&uid= From: shujath, Panzer [email protected] Reply to: [email protected] Dear Consultant, How are you doing well! My name is Shujath Ali and I am working as a Lead Talent Acquisition at Panzer Solutions LLC. We deal with US IT and non IT recruitment services. We have the below opening with our preferred client, let me know if you are available & interested in this position. If interested please share a copy of your resume and best time, number to reach. Job Title: Business Analyst with O365 Location: Houston, TX (Hybrid2 days a week onsite and other days are remote.) Duration: 6+ months strong possibility for renewal Please share only local profiles The analysts will support the following: organize, facilitate, and document a series of workshops with CLI subject matter experts to produce service definition document for 4 new service lines Collaborate with CLI subject matter experts, graphic design, and writers to produce standard operating procedure manuals Collaborate with operations team to conduct service transition activities to begin operating the services CLI desires to hire a team of analysts consisting of 3 business analysts. This team would include a senior member to serve as a lead with both analytic and team coordination skills. Scope of work: Workshops Organizing meetings Facilitating meetings Documenting meetings Produce service definition documentation Create service documentation from supplied template Business process documentation Required outreach for enrolling participants into service Technology required to support Routine communications to participants Service metrics include data source and reporting methods Create intervention guides /manuals Collaborate with CLI staff to create standard operating manuals for use by service delivery team Provide expertise gathered from service document definition Review and provide feedback on drafts Organize review by staff and customers and integrate feedback into final draft Support service transition activities Participate in planning sessions Coordinate with technical teams to set up reporting procedures for metrics reporting Configuration of supporting software On-boarding of staff to supporting software Conduct orientation sessions for new staff on service requirements Support change management efforts both internal and external stakeholders Participate and conduct end to end service testing Remediation of findings until acceptance criteria met Deliverables: Project schedule Service definition workshops Finalized and signed off service definition documentation Finalized and signed off standard operating manuals Attend meetings Workshops for document creation Daily stand up Weekly progress report via email Update time weekly in cost accounting Complete tasks identified in Jira Service management project t Team lead deliverables Back up for director for meetings and team questions Support team in escalating blockers to director and removing team obstacles Collaborate with team and director to create schedule for completing work Technical expertise CLI uses the following software to support this project and operations. The analyst team should have a basic level of expertise in using these software. Microsoft Teams Daily communication, risk log, decision log, file storage, meeting notes Atlassian Jira Service management Task assignment and update of due dates Overall project reporting Atlassian Confluence Documentation of standard operating manuals Documentation of service definition Microsoft Visio or compatible flowchart management software Create process flow charts Create diagrams during workshops Microsoft word Fill out templates Basic word processing; staff graphic designer will create template for manuals Kadence Software for scheduling office space on-site Virtual Private Network software For secure connection to on-premise IT resources Experience Staff for these roles would benefit from having experience in the following areas: Process documentation (RACI creation, Input-Process-Output mapping, flow chart diagramming) ITIL (IT Infrastructure Library) framework familiarity 3-5 years of experience facilitating requirements gathering workshops and documenting requirements Optional experience Experience in non-profit or education organizations Preferences Team from single supplier Team members that have experience working together previously Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 3 Required process definition: creating flow charts, RACI, Input-Process-Output diagrams 3 Required eliciting, analyzing, and documenting requirements 3 Required Microsoft O365 suite including teams 3 Preferred ITIL implementation ===================================================================================================== In case I am not available or for any escalations, you can reach my manager "Frank White" 203-652-1444 ext 104 OR Email: [email protected] Warm Regards, Shujath Ali | Lead - Talent Acquisition Panzer Solutions LLC 50 Washington Street, 9th Floor, SONO Corporate Center - Norwalk CT 06854 Direct: 203-442-9687 or 203-652-1444 Ext 290 Fax: 203-286-1457 Email: [email protected] Notice of Confidentiality: The information contained herein is intended only for the confidential use of the recipient. If the reader of this message is neither the intended recipient, nor the person responsible for delivering it the intended recipient, you are hereby notified that you have received this communication in error, and that any review, dissemination, distribution, or copying of this communication is strictly prohibited. If you receive this in error, please notify the sender immediately by telephone, and destroy this e-mail message OR reply with the subject "REMOVE" such that your email would be taken out of our distribution list. Keywords: access management information technology Connecticut Texas http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=330745&uid= |
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| 04:02 PM 05-Feb-23 |