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Sr.Project Manager with Customer Experience Strategy (100% Remote Role) at Remote, Remote, USA
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From:

Himanshu,

DMS VISIONS.INC

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Hi,

Hope you are doing well,

Please find the job description given below and let me know your interest.

Position: Sr.Project Manager with Customer Experience Strategy (100% Remote Role)

Location: 100% Remote

Duration: 6+ Months

Job Description:

CX1 PM- work with Director of Customer Service.

Be the right-hand PM for this new Director to help drive strategy.
Help to understand needs: from portal and discovery to design; allowing the portal to work for all services/systems

Invoice presentation
Purchasing
Get service
Develop an integration strategy and product roadmap
Core Senior member, and thrive in ambiguity
Put a release schedule in space. 
Might be some throw away projects in the meantime, before full strategy is in place.
Governance set up will need to happen, this is a shared asset/system- drive support org.

Requirements:

10+ years of experience working in a technical delivery organization (IT, infrastructure)
10+ years in a project management capacity
Experience within Customer Experience group
Experience with Strategy for CX
Experience with implementing Governance 
Experience with RFPs, assessment and planning (presentations, ppt, Word)
Leading full life cycle implementations; building project plans
Experience within a PMO organization, strong working experience within SDLC environment
Strong verbal and written communication skills
Any hands-on experience with tools including Jira, Project, and Visio, Smartsheets, are a plus
Eager to jump in and self-drive, problem solving and solution oriented.
Exceptional organizational skills, Critical thinking skills
Experience interfacing directly with customers
Strong aptitude for technology
Comfortable developing a financial model and presenting

If you are interested, please share your updated resume and suggest the best number & time to connect with you.

Thanks & Regards,

Himanshu Gupta

US IT RECRUITER, DMS VISIONS INC

Desk- 9726455552  | Text- 4704679946  |  dmsvisions.com

[email protected]

4645 Avon Lane, Suite 210, Frisco, TX 75033

Keywords: information technology Texas
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Mon Feb 06 22:12:00 UTC 2023

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