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Immediate Need - SRE - Austin, TX (Day1-Onsite) - Start ASAP at Austin, Texas, USA
Email: [email protected]
From:

Suchith,

ITB

[email protected]

Reply to:   [email protected]

Hello Associates,

Hope you are doing Great Today !!!

Position : SRE

Location : Austin, TX (Day1-Onsite)

Duration: Long Term contract

******* NEED LEAD EXPERIENCE CANDIDATES*******

The conversational Engineering team seeks a highly motivated individual with a background in Software Development. In this position, youll help craft a seamless, high-quality experience for our customers. Join our team, and youll help Apple ensure our customers get the products they want as effortlessly as possible.

The Conversational Reliability Operations Engineer is a natural leader and facilitator; a strategic thinker who can connect the dots at multiple levels; is driven, organized, and detail-oriented; communicates with ease at all levels; is adept at facilitating actions and resolving conflicts; manages through relationships and influence; and displays grace under fire.

Key Qualifications:

Experience with DevOps, service reliability engineering(SRE), issue triaging, and troubleshooting experience
Experience with Automation skills using Ansible, Jenkins, and puppet
Hands-on experience with/CD tools and building pipelines using Jenkins or any other tool
Container tools & Orchestrator systems like Docker and Kubernetes. 
Messaging Queues systems like Kafka 
Good hands-on Splunk build dashboards using complex queries
Excellent debugging skills: ability to quickly recognize patterns in failures
Experience with scripting languages such as Python, Perl, shell scripts, etc. 
Strong verbal and written communication skills and knowledge to coordinate with multiple technical and functional users
Self-motivated with excellent time management skills
High attention to detail, and you are good at finding edge cases.
Additional skills a plus, not required:
You know iOS and are familiar with the features of the Messages application. 
You are familiar with essential Machine Learning and NLP concepts
Youve worked with Chatbots, Conversational AI, or IVR systems

Responsibilities:

Drive critical incidents with cross-functional teams across regions.
Use operational tools to monitor performance against the ecosystem, identifying trending issues and escalating any problems to the appropriate team(s). Follow the progress and work with the proper group (s) to identify the root cause and resolve each issue. 
Look for improvement and automation opportunities to preserve and enhance customer experience.
Where you identify customer experience as sub-optimal, work with cross-functional teams to improve quality and reliability. Influence for improvements based on a solid understanding of expected and desired experience
In an impactful production incident, ensure the issue is triaged and troubleshot by the correct teams and mitigated as soon as possible to restore customer experience. Ensure the root cause is understood. 
Able to perform code fixes for problems and support activities such as incident trend analysis under minimum supervision
Ensuring resilience through proactive testing and preventive maintenance
Setting up monitoring and alert mechanisms to address issues before they become problems
Identify learnings or opportunities for improvement and influence for change as part of your quality and reliability strategy.
Provide constructive feedback for testability and suitable solutions, relying on data to justify technical decisions.
Create and maintain Operations-related documentation and processes for the role in a central location.
Effectively document and communicate standards to platform users.

Experience:

BE/B Tech in Computer Science, 5+ years of experience in the software industry
Proven work experience in software development and operations
Strong knowledge of infrastructure deployment methodologies, tools, and processes
Solid understanding of operations and infrastructure, and scripting
Experience with performance and security testing is a plus
Up-to-date on the latest industry trends; able to articulate trends and potential clearly and confidently

Warmest Regards,

Suchith kumar - Executive Talent Acquisition

ITBrainiac Inc.

Princeton Forrestal Village

116 Village Blvd, Suite 200

Princeton, NJ 08540

Direct: #6093579406  EXT: 101

Email: [email protected]

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Keywords: continuous deployment artificial intelligence information technology New Jersey Texas
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Tue Feb 07 02:20:00 UTC 2023

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Location: Austin, Texas