Immediate Need - SRE - Austin, TX (Day1-Onsite) - Start ASAP at Austin, Texas, USA |
Email: [email protected] |
From: Suchith, ITB [email protected] Reply to: [email protected] Hello Associates, Hope you are doing Great Today !!! Position : SRE Location : Austin, TX (Day1-Onsite) Duration: Long Term contract ******* NEED LEAD EXPERIENCE CANDIDATES******* The conversational Engineering team seeks a highly motivated individual with a background in Software Development. In this position, youll help craft a seamless, high-quality experience for our customers. Join our team, and youll help Apple ensure our customers get the products they want as effortlessly as possible. The Conversational Reliability Operations Engineer is a natural leader and facilitator; a strategic thinker who can connect the dots at multiple levels; is driven, organized, and detail-oriented; communicates with ease at all levels; is adept at facilitating actions and resolving conflicts; manages through relationships and influence; and displays grace under fire. Key Qualifications: Experience with DevOps, service reliability engineering(SRE), issue triaging, and troubleshooting experience Experience with Automation skills using Ansible, Jenkins, and puppet Hands-on experience with/CD tools and building pipelines using Jenkins or any other tool Container tools & Orchestrator systems like Docker and Kubernetes. Messaging Queues systems like Kafka Good hands-on Splunk build dashboards using complex queries Excellent debugging skills: ability to quickly recognize patterns in failures Experience with scripting languages such as Python, Perl, shell scripts, etc. Strong verbal and written communication skills and knowledge to coordinate with multiple technical and functional users Self-motivated with excellent time management skills High attention to detail, and you are good at finding edge cases. Additional skills a plus, not required: You know iOS and are familiar with the features of the Messages application. You are familiar with essential Machine Learning and NLP concepts Youve worked with Chatbots, Conversational AI, or IVR systems Responsibilities: Drive critical incidents with cross-functional teams across regions. Use operational tools to monitor performance against the ecosystem, identifying trending issues and escalating any problems to the appropriate team(s). Follow the progress and work with the proper group (s) to identify the root cause and resolve each issue. Look for improvement and automation opportunities to preserve and enhance customer experience. Where you identify customer experience as sub-optimal, work with cross-functional teams to improve quality and reliability. Influence for improvements based on a solid understanding of expected and desired experience In an impactful production incident, ensure the issue is triaged and troubleshot by the correct teams and mitigated as soon as possible to restore customer experience. Ensure the root cause is understood. Able to perform code fixes for problems and support activities such as incident trend analysis under minimum supervision Ensuring resilience through proactive testing and preventive maintenance Setting up monitoring and alert mechanisms to address issues before they become problems Identify learnings or opportunities for improvement and influence for change as part of your quality and reliability strategy. Provide constructive feedback for testability and suitable solutions, relying on data to justify technical decisions. Create and maintain Operations-related documentation and processes for the role in a central location. Effectively document and communicate standards to platform users. Experience: BE/B Tech in Computer Science, 5+ years of experience in the software industry Proven work experience in software development and operations Strong knowledge of infrastructure deployment methodologies, tools, and processes Solid understanding of operations and infrastructure, and scripting Experience with performance and security testing is a plus Up-to-date on the latest industry trends; able to articulate trends and potential clearly and confidently Warmest Regards, Suchith kumar - Executive Talent Acquisition ITBrainiac Inc. Princeton Forrestal Village 116 Village Blvd, Suite 200 Princeton, NJ 08540 Direct: #6093579406 EXT: 101 Email: [email protected] Notice: This email contains confidential or proprietary information which may be legally privileged. It is intended only for the named recipient (s). If an addressing or transmission error has misdirected the email, please notify the author by replying to this message by "REMOVE". Keywords: continuous deployment artificial intelligence information technology New Jersey Texas |
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Tue Feb 07 02:20:00 UTC 2023 |