| Voice Channel User Acceptance ...Functional Tester at Remote, Remote, USA |
| Email: [email protected] |
| From: Zara, TechRakers [email protected] Reply to: [email protected] Subject: Voice Channel User Acceptance / Functional Tester position for my direct client Position Title: Voice Channel User Acceptance / Functional Tester Location: Vienna, VA 100% remote Duration: 6-12 months+ Open for H1B Description: Seeking results-oriented, self-motivated quality analyst/tester to write and execute test scripts to support the delivery Chatbot / Virtual Assistant solutions on the voice channel in an Agile/Scrum environment. Ideal candidates should have demonstrated communication / time management skills and experience creating and executing test scripts for Chatbots / Virtual Assistance on the voice channel (Azure Bot Framework is preferred). Responsibilities include: Creating and/or auditing test scripts based on technical documentation, User Experience (UX) Designs, and user story acceptance criteria. Providing testing LOE in the form of story points for assigned testing Creating test plans for functional and user acceptance testing Executing test cases with integration test data to validate feature functionality Documenting the testing results and preparing execution documentation for sign-off Ensuring all requirements are tested by preparing test scenario traceability matrix Analyzing failed test cases to identify failure points or external causes (bad test data, missed requirements, UX inaccuracies, code, etc.) Collaborating with experience owners and technical team to document associated defects. Validating fixes for defects through additional testing Performing regression testing to ensure product integrity after modifications, enhancements, and/or defect fixes are made to existing functionality Additional Desired Qualifications / Experience: 8+ years of experience as Quality Analyst with extensive experience in Financial/Banking and/or Contact Center environments Strong experience and application of Agile/Scrum methodologies Ability to analyze and convert Business requirements into test scenarios Well-acquainted with writing detailed test cases for functional and nonfunctional requirements in applications such as Azure DevOps, Jira, ALM, etc. (Azure DevOps is preferred) Experience with applications used for testing various components of virtual assistant functionality using IntelliJ, Maven, Jenkins, and/or Cucumber Expertise in different types of testing, such as smoke testing, functional testing, End-to-End Testing, regression testing, and user acceptance testing Experience testing Natural Language Processing (NLP) dialogs / design Excellent communication and interpersonal skills Self-motivated and ability to quickly learn new skills Keywords: user experience Virginia |
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| Thu Feb 09 18:02:00 UTC 2023 |