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Urgent job opening for Devops Engineer in Day 1 onsite at Day, New York, USA
Email: [email protected]
From:

Khursheed,

RHG

[email protected]

Reply to:   [email protected]

Hi Professional, 

Hope you're doing great! 

Job Title M365 Systems Admin

Duration: 6+ Months 

Location: 100% Remote

Job Summary

The successful candidate will work within an ITIL environment with a large focus on DevOps. The candidate will be a member of the ECIS M365 Services Team providing Tier 3 support for M365 Hybrid Microsoft Exchange environment and Microsoft Skype for Business. The system is based on Microsoft technology, including on-premises Exchange 2019 and M365, and support for roughly 15,000 mailboxes. Independently develops solutions, approaches, or makes recommendations to resolve wide range of complex or difficult problems for both internal/external customers including vendors. These processes and production requirements often require a flexible work schedule. The candidate will participate in scrum sprint activities as needed for Email related service solutions. Candidate must be able to speak clearly and communicate effectively (both written and verbally) with a customer's Technical staff as well as Senior Management. Additional responsibilities will include troubleshooting and working with other technical functional groups i.e., Service Desk, Datacomm, EUA, Security and Engineering Team for all supported technical issues.

Primary Responsibilities

Under the direction of the Development and Engineering Lead, Product Manager, Program Manager and Deputy Program Manager, you will be responsible, to include, but not limited to:

Perform day-to-day M365 Service administration tasks leveraging a combination of Microsoft Admin Portals, M365 Powershell and MSGraph manage end user mailboxes, shared mailboxes, distribution list and Room mailboxes, applications, mobile devices and other M365 Services.

Create and maintain documentation related to M365 administration processes, user documentation, KBAs and T0 self-help support documentation.

Assist with issue escalation and resolution for client access issues for M365 Services.

Routinely evaluate related M365 Service level processes and work for continued process improvement and automation.

Participate as required with DevOps oriented Agile Scum sprints for M365 related projects and enhancements.

Basic Qualifications

Bachelors Degree with 4+ years of prior relevant experience or Masters Degree in relevant field with 2+ years of prior relevant experience.

Experience with administering Microsoft Exchange Server 2016, 2019 & M365 Exchange Online mailboxes, Distribution Groups and Shared Mailboxes.

Experience with administering Active Directory environment.

Good understanding of Microsoft Azure

Experience in PowerShell and MSGraph scripting for Exchange online, M365, Azure Active Directory and Active Directory.

Solid understanding of standard client/server, networking, TCP/IP, and internet fundamentals, and scripting (PowerShell).

Active Directory Group/User object manipulation

Solid understanding of infrastructure services: DNS, DHCP, Authentication

Solid technical writing and presentation skills with ability to effectively communicate with all levels of customer organization (technical resources, management)

Ability to work independently to achieve day-to-day objectives with significant impact on operational results or project deliverables.

Develops technical solutions that requires collaboration with internal experts, deep analyses and understanding of impact on end-product/solution.

Ability to obtain a Public Trust clearance

Preferred Qualifications

Previous experience working in an agile scrum environment.

Experience with change control principals and ticket with Service Now (SNOW).

Previous experience employing DevOps methodologies.

Experience with modern MDM platforms.

Best Regards, 

Khursheed

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Fri Feb 10 22:47:00 UTC 2023

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