| IT Desktop Support at Remote, Remote, USA |
| Email: [email protected] |
| From: Shane, Simpalm [email protected] Reply to: [email protected] Description Simpalm is looking to hire an AV/Desktop Tech Support Analyst 4 ONSITE (703756) for our direct State Client in Richmond, VA. This is a long-term opportunity. The opportunity requires the candidate to be able to work 100% ON-SITE at the Clients Central Office located in Richmond, VA. The job requires some travel and overnight stays. The candidate applying must be living closer to Richmond, VA area within a 50 Mile Radius (Washington, DC, Maryland, and Virginia Area) and willing to move to Richmond, VA, for the ON-SITE Position. Must have 5+ Years of Experience and Ability to utilize troubleshooting tools and skills in managing and administering audio-visual hardware and software, laptops, and wireless devices. 5+ Years of Experience with Windows 10/11, Microsoft Office, Project, Visio, SharePoint, Gmail, Mac & PC Audio/video editing software High Level of Customer Service. 5+ Years of Experience in Providing on-site and virtual technical support for VTC conferences and other web conferencing platforms, troubleshooting of AV/VTC issues. Job Responsibilities Provides on-site and virtual technical support for VTC conferences and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing-related issues working directly with customers as well as other internal technical resources. Schedules, sets up, and monitors point-to-point, multi-point, dry run, and ad-hoc audio/video conferences. Performs video camera, live stream and audio recordings. Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences. Sets up and operates audio systems for live events and ceremonies, and assists in video production. Conducts site surveys to establish AV/VTC equipment customer requirements. Sets up and installs permanently installed conference room displays and video conferencing equipment. Perform administrative tasks such as inventory tracking, checklists, forms, etc. Provides on-site and virtual desktop support for in house Electronic Bulletin Board computers. Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment. Preferred: Experience in Desktop Support and AV/VTC Environment Associates/Bachelors (Information Technology; or related degree required or relevant experience) Keywords: active directory Virginia |
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| Wed Feb 22 00:40:00 UTC 2023 |