| Genesys Cloud engineer - Alpharetta, GA- hybrid model - C2C at Alpharetta, Georgia, USA |
| Email: [email protected] |
| From: sudharsan.s, Vysystems [email protected] Reply to: [email protected] RESPONSIBILITIES: 2+ years experience in Genesys Cloud CX (Purecloud) technology Responsible for design, configuration, implementation, and support of IVR/ACD scripts for Genesys Cloud Solutions Responsible for administration and support of Genesys Cloud solutions Coordinate and write technical papers, articles, standard operating procedures and best practices Perform in-depth analysis combining complex technical and business issues, sometimes involving fast-paced, business-critical, high profile problem solving. Ability to balance both support and project work when applicable; able to meet support/project milestones Collaborates with Technical Account Managers, Project Managers & Sales where applicable. Support testing effort Keywords: |
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| Wed Feb 22 02:40:00 UTC 2023 |