| Position: Devops Cloud Engineer exp with Genesys at Alpharetta, Georgia, USA |
| Email: [email protected] |
| From: Tejasree Echuru, Itbrainiac [email protected] Reply to: [email protected] Position: Devops Cloud Engineer exp with Genesys Location: Alpharetta, GA (Day 1 Onsite ) ONLY LOCAL PROFILES TO GEORGIA (Non local not workable) RESPONSIBILITIES: 2+ years experience in Genesys Cloud CX (Purecloud) technology Responsible for design, configuration, implementation, and support of IVR/ACD scripts for Genesys Cloud Solutions Responsible for administration and support of Genesys Cloud solutions Coordinate and write technical papers, articles, standard operating procedures and best practices Perform in-depth analysis combining complex technical and business issues, sometimes involving fast-paced, business-critical, high profile problem solving. Ability to balance both support and project work when applicable; able to meet support/project milestones Collaborates with Technical Account Managers, Project Managers & Sales where applicable. Support testing effort PRIMARY/ESSENTIAL SKILLS AND QUALIFICATIONS: Knowledge of Media / Voice gateway knowledge is a plus Enabling Excellence in Communication and Technology Knowledge of SIP Protocol implementation and support Preferred Excellent client service attitude and team focus Understand best practices for a service organization Development Skills/certifications as a plus are: o Java/Java Script o HTML o Rest WEB Services o Genesys Cloud CX APIs o Microsoft SQL Server o Web-services, 3rd party APIs Regards: Tejasree Echuru Sr. IT Recruiter ITBrainiac.Inc | Princeton Forrestal Village, New Jersey 116 Village Blvd, Suite 200 Princeton, NJ 08540| New Jersey-08540 Direct: +609-357-9477 EXT: 110 EMAIL : [email protected] Website : www.itbrainiac.com Keywords: information technology Georgia New Jersey |
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| Wed Feb 22 02:45:00 UTC 2023 |