Zscalar at Remote, Remote, USA |
Email: [email protected] |
From: Abhishek Singh, KK Associates [email protected] Reply to: [email protected] Role Description Provide and maintain documentation for Web content filtering services. Manage the Zscaler Internet Access minor and major patches by working closely with Zscalar team who will be applying patches on Zscalar cloud based ZIA ZPA Competencies- Digital : Zscaler Cloud Security Services Essential Skills- Maintain Content Filtering / Proxy configurations Implement, Test and Validate Content Filtering configuration changes. Perform testing of necessary web filtering policies. Troubleshoot Content Filtering/ Proxy policy configurations. Provide web filtering reports when requested through Service Management Submit Service Management requests for blacklisting/ whitelisting or modifying web filtering policies. Desirable Skills Processes request(s) tickets that are assigned to the content filtering support groups in Service Management. Resolve incident ticket(s) to restore service within specified Service Level Agreements (SLAs). Work on action tasks for Problem Management process. Implement configuration and system changes following Service Management change management process. Keywords: |
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Wed Feb 22 03:51:00 UTC 2023 |