| MS Intune Lead at Remote, Remote, USA |
| Email: [email protected] |
| From: Vicky, istaffx [email protected] Reply to: [email protected] Has a clear End point management perspective and experience for large Global environment across many regions and countries including outside the US Comfortable in a diverse environment dealing with different cultures and priorities Technically sound, willing to learn end point mgmt. for a large organization Good organizational skills and has the ability to function is an fast pace, complex environment About MS InTune: Microsoft Intune is a cloud-based mobile device management (MDM) and mobile application management (MAM) solution that allows organizations to manage and secure their employees' mobile devices and applications from a single console. It is part of the Microsoft Endpoint Manager suite of tools and is used to manage devices running on various operating systems, including Windows, Android, and iOS.Experience with MS Intune mgmt, SCCM experience with managing (Mobile, Virtual, hardware devices) Responsibilities: Delivery of in-scope services per current SOPs and approved OLAs/SLAs. Ensure services are properly tested and delivered in a quality manner and in compliance with all corporate, and standard operating procedures and processes using Metrics, Compliance Checks and Reports. Create required documentation, knowledge articles and communications related to end user services deployments Partner with key stakeholders to ensure testing and preparation for new and updated releases and been conducted. Perform root cause analysis and remediate endpoint issues related to new or updated deployments when they arise. Deploying Windows/Office/3rd Party application & security patches Provide leadership for local, regional and/or global projects and activities undertaken by IT in support of its mission as opportunities arise. Achieve specific target goals on time and within specifications. Partner with external service providers to provide talent and services for asset management Drive innovation through automation of services and capabilities Qualifications: BA/BS required and degree in STEM field preferred 4+ years of relevant technology experience Demonstrated experience managing enterprise IT services, technical products or projects Ability to multi-task with solid analytical and problem-solving skills Ability to organize priorities and act with a sense of urgency when necessary. Industry best practice knowledge of Windows OS, automation, and deployment. Ability to troubleshoot advanced Windows problems in a complex desktop environment. Understanding of automation scripting using Powershell in Windows. Knowledge of Endpoint analytics tools and processes Hardware troubleshooting capabilities to enable global deployments Understanding of ITIL concepts, including IT change management Experience with enterprise ITSM platforms, preferably ServiceNow Keywords: business analyst information technology microsoft |
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| Tue Feb 28 00:50:00 UTC 2023 |