| Application Support Specialist at Remote, Remote, USA |
| Email: [email protected] |
| From: Shubham Singh, Tek Inspirations LLC [email protected] Reply to: [email protected] Hello, I'm Shubham from TEK Inspirations We have a requirement for you and the details are as follows Please review the Job specifications below and let me know if interested. Please confirm this email that you received it also send me your DL, Visa , 4 digit SSN, education details and LinkedIn profile as well. Mustbe local Candidate Application Support Specialist Schaumburg, IL (HYBRID) 6 months Must Have: Computer Operations -Proficiency Level Intermediate IT Standards Procedures & Policies - Proficiency Level Intermediate IT Systems Management - Proficiency Level Intermediate Systems Thinking - Proficiency Level Intermediate Commitment to "internal client " and focus on customer satisfaction Sufficient written and verbal communication skills Assemble, install, configure, inspect, maintain, and repair personalsystems, printer equipment, and other peripherals Troubleshoot network connections. Consult with clients' area management regarding equipment problems ormalfunctions. Perform root cause analysis and resolve frequently occurring problems; participatesin evaluation and selection of new equipment and provides technicalrecommendation. Evaluate in-house and third-party applications and support their integrationwith Operating Systems. Bachelors Degree and 3 or more years of experience in the Desktop Supportarea OR High School Diploma or Equivalent and 5 or more years of experience in theDesktop Support area Strong verbal and written communication skills Responsibility: Evaluate vendor packages and recommend best solution to meet business needs. Resolve issues working in conjunction with vendors, as required. Develop and maintain instructional documentation. Install and configure software applications Provide required support to end users for setting up new/replacement of PC devices Work with end users to troubleshoot any PC hardware and software issues Engage end users in a professional, courteous manner with focus on fast issue resolution and excellent customer satisfaction Provide support to end users who require assistance with conference room collaboration tools Wipe devices and prepare them for lease return Provide Level 2 Incident support Track and update incident tickets in Service now Regards!! Shubham Singh Technical Recruiter| IT Healthcare & Informatics || Email: [email protected] Keywords: information technology Illinois |
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| Tue Feb 28 03:03:00 UTC 2023 |