| Immediate Need - Genesys Cloud engineer - Alpharetta, GA (Day1-Onsite) - Start ASAP at Alpharetta, Georgia, USA |
| Email: [email protected] |
| From: Suchith, ITB [email protected] Reply to: [email protected] Hello Associates, Hope you are doing Great Today!!! Position: Genesys Cloud engineer Location: Alpharetta, GA (Day 1 Onsite ) Duration: Long Term Contract ONLY LOCAL PROFILES TO GEORGIA RESPONSIBILITIES: 2+ years experience in Genesys Cloud CX (Purecloud) technology Responsible for design, configuration, implementation, and support of IVR/ACD scripts for Genesys Cloud Solutions Responsible for administration and support of Genesys Cloud solutions Coordinate and write technical papers, articles, standard operating procedures and best practices Perform in-depth analysis combining complex technical and business issues, sometimes involving fast-paced, business-critical, high profile problem solving. Ability to balance both support and project work when applicable; able to meet support/project milestones Collaborates with Technical Account Managers, Project Managers & Sales where applicable. Support testing effort PRIMARY/ESSENTIAL SKILLS AND QUALIFICATIONS: Knowledge of Media / Voice gateway knowledge is a plus Enabling Excellence in Communication and Technology Knowledge of SIP Protocol implementation and support Preferred Excellent client service attitude and team focus Understand best practices for a service organization Development Skills/certifications as a plus are: Java/Java Script HTML Rest WEB Services Genesys Cloud CX APIs Microsoft SQL Server Web-services, 3rd party APIs Warmest Regards, Suchith kumar - Executive Talent Acquisition ITBrainiac Inc. Princeton Forrestal Village 116 Village Blvd, Suite 200 Princeton, NJ 08540 Direct: #6093579406 EXT: 101 Email: [email protected] Notice: This email contains confidential or proprietary information which may be legally privileged. It is intended only for the named recipient (s). If an addressing or transmission error has misdirected the email, please notify the author by replying to this message by "REMOVE". Keywords: information technology Georgia New Jersey |
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| Tue Feb 28 12:46:00 UTC 2023 |